1.1 Concept of communication-Models of communication-Linear/Interactive/Transactional/Shannon and Weaver (to be discussed in class) Meaning, Definition, Process, Need, Feedback, Emergence of communication as a key concept in the Corporate and Global World.

Models of Communication

The purpose of the "model" is to provide a visual representation of the concept with the aim of facilitating the understanding of the concept. Traditionally, there are three standard models of communication processes: linear, interactive, and transactional, each of which provides a slightly different perspective on the communication process.

Linear communication model

There is some debate about the linear communication model and how it recognizes (or does not recognize) the concept of feedback. The behavior of the linear model is based on its name, where the sender encodes the message through the channel and the message is decoded by the recipient. This is the linear communication commonly found in the media. Think of TV, radio, newspapers, etc. According to this model, there is no immediate feedback.

Interactive communication model

Simply put, the interactive model takes a linear model and doubles it to quickly invert the return message. After the message is encoded and sent to the decode recipient, the role is reversed and the recipient encodes and sends the response to the original sender who is now the recipient, allowing a feedback element. It sounds more confusing than that. Imagine an exchange of text messages where your friend sends you a message and you respond to it. The same thing happens with phone and email exchanges. After the message is sent and received, the roles are reversed. That is the interactive model.

Interactive Communication Model

Transaction communication model

The transaction model is even more sophisticated. This model represents face-to-face interaction, or "transaction," as a dynamic and modifiable process that is not limited to simple definitions. The transactional model allows messages to be sent and received at the same time, allowing recipients and senders to play the same role at the same time. It may seem chaotic and ineffective, but communication may be the only thing. With a little noise, I wonder if the message can be delivered well in this environment.

Transactional Communication Model

Shannon and Weaver Models

One of the earliest communication models introduced was the Claude Shannon model. It was introduced in 1948.

This laid the foundation for the various current communication models and significantly strengthened the communication process in various areas. This model can be considered the grandfather of many later communication models.

There is a simple diagram of this modelbelow .

The figure above clearly shows how communication takes place and can also help you determine what goes wrong.

In Shannon's model, the source usually refers to the person who uses the transmitter to send the message. This transmitter can be anything today, from phones to computers and other devices. The signals sent and received depend on the communication method.

The box called NOISE at the bottom shows the signals that can interfere with the messages being sent. This also depends on the method of communication.

The recipient is the receiving device or the person on the other side. This model is the simplest model for understanding how the communication process works.

Meaning, Definition

The word "communication" comes from the Latin word "communis", which suggests something common. Therefore, communication means sharing common ideas. The meaning of a communication dictionary is to convey and exchange information and share ideas.

It is the process by which two or more people communicate or exchange ideas and concepts between themselves. Consistent with W.H. Newman and C.F. Summer, "Communication is the exchange of facts, ideas, opinions, or feelings between two or more people."

Communication is the process of sending information and understanding from one person to another, or from one unit to another, with the goal of getting a given response from the recipient. Through this process, two or more people exchange ideas and understandings and have a specific effect on the behavior of others.

This is a two-way channel for sending ideas, feelings, plans, commands, instructions, reports, and suggestions that affect an organization's attitude toward purpose. The communicator's goal is to convey undistorted meaning and ideas. The success of a leader, and therefore a company, depends on the proper communication.

It is the manager's responsibility to determine and maintain channels where he can communicate his thoughts and policies to his subordinates and receive explanations of his reactions and problems.

Louis A. Allen defines communication in the following ways:

"Communication is the sum of all the items that one person does when he wants to form an understanding in another's mind. It is a bridge of meaning. It is scientific and continuous to convey, hear and understand. Process is included. "

This definition includes two aspects of communication.

First, there are facts, feelings, ideas, etc. that are communicated. This means that you need a recipient to communicate.

Second, the definition emphasizes the comprehension element within the communication process. Understanding can only be shared by someone who understands the destination of the message in the same way that the sender of the message wants him to know.

Therefore, communication involves sending a message, or sending and physically receiving a message. Correct interpretation and understanding of the message is important from the perspective of organizational efficiency. Effective communication itself can be its accurate transmission and reception and its correct understanding.

In their book "Business Communication Today", C. L. Bovee, J. V. Thill, B. E. Schatzman writes: However, communication is effective only when the message is known, when it stimulates behavior or encourages the recipient to think in new ways. "

Communication between people to convey personal information, messages, or thoughts is personal communication. However, the exchange of business data, facts, and concepts is sometimes referred to as "business communication." Business communication refers to communication about commercial activities that propose to provide goods and services to consumers for profit.

This is the process by which information, facts, ideas, orders, advice, decisions, etc. are communicated, transmitted, or exchanged between people involved in the business, or between people. Therefore, communication about trade, law, finance, management, management, etc. of a for-profit company is sometimes called "business communication".

The success of a for-profit company depends heavily on good communication. Effective communication removes obstacles to achieving the goals of a for-profit company. Ineffective communication and communication failures can result in loss of cash, time, energy, opportunities and even business credibility.

In this era of globalization, all for-profit companies, large and small, need proper communication for their existence. Business success depends heavily on communication success.

In an era of speed, complexity and competition, it is very important to send product data to the end consumer. It is impossible for them to contact and purchase a product unless they understand the company's product. Communication plays an important role in this area.

Process of Communication

Communication is a continuous process that involves three main components. Sender, message, and recipient. The elements related to the communication process are explained in detail below.

1. Sender

The sender or communicator generates the message and propagates it to the recipient. He is the source of information and the person who initiates communication

2. Message

Ideas, information, views, facts, emotions, etc. were generated and intended to be communicated by the sender.

3. Encoding

Messages generated by the sender are symbolically encoded in the form of words, images, gestures, etc. before being transmitted.

4. Media

This is how the encoded message is sent. The message is often sent verbally or in writing. Communication media include telephone, internet, mail, fax, and email. The sender decides the medium of choice.

5. Decode

This is the method of converting the symbol encoded by the sender. After decoding, the message is received by the recipient.

6. Receiver

He is the last person in the chain and the person to whom the message was sent by the sender. When the recipient receives the message, understands it from the right perspective, and acts according to the message, the purpose of the communication is successful.

7. Feedback

The process of communication is complete when the recipient confirms that the message has been received and understood by the sender.

8. Noise

This refers to obstacles caused by senders, messages, or recipients during the process of communication. For example, poor phone connections, incorrect encoding, incorrect decoding, careless recipients, poor understanding of messages due to prejudice or improper gestures.

Need of communication

The importance of communication

1. Basics of adjustment

The manager explains to the employee the goals of the organization, how to achieve it, and the interpersonal relationships between the employees. This allows for coordination between different employees and departments. Therefore, communication serves as the basis for coordination within the organization.

2. Fluent work

Managers coordinate the human and physical elements of an organization to keep it running smoothly and efficiently. This adjustment is not possible without proper communication.

3. Basics of decision making

Proper communication provides managers with information to help them make decisions. Without the information, we couldn't make a decision. Therefore, communication is the basis for making the right decisions.

4. Improve management efficiency

Managers communicate goals, give instructions, and assign jobs to subordinates. All these aspects include communication. Therefore, communication is essential for the rapid and effective performance of managers and the entire organization.

5. Increase cooperation and organizational peace

A two-way communication process facilitates cooperation and mutual understanding between workers and between workers and management. This reduces friction and leads to peaceful and efficient operation of the factory industry.

6. Increase employee morale

Good communication helps workers adapt to the physical and social aspects of their work. It also improves good relationships in the industry. An efficient communication system allows management to motivate, influence and satisfy their subordinates. This boosts the morale of your subordinates and keeps them motivated.

Meaning of the feedback:

In the case of interpersonal communication, only sending a message from the sender to the recipient is not sufficient.

He / She must be eager to know the reaction or get feedback.

The message returned by the receiver to the source is called feedback. This is the recipient's response.

Importance of feedback:

Feedback is essential in communication.

In fact, communication is a two-way street:

(i) send the message, and

(ii) Receive the response or comments.

The sender is interested in knowing the reaction of the recipient. He / She also wants to know if the recipient understood the message in the same sense as expected. If there is a gap, further negotiation or communication is required.

On the other hand, the recipient may have understood the meaning and intention of the message, but, due to some barrier, for example the language barrier, he / she was not able to express his / her reactions correctly. . In this case, the real image should also be highlighted by removing the barriers.

Face to face feedback is no problem as both speaker and listener are present and can ask and clarify the message instantly if there is any ambiguity. One can ask the other to repeat what was missed. They can also observe gestures and facial expression in oral communication. But in the case of written communication, the feedback is not instantaneous. It takes some time.

Regardless of the mode or channel (i.e. verbal, non-verbal or written) feedback is very important. This is the key that unlocks successful communication. The purpose of communication will not be achieved unless the communication process is supplemented with feedback. It is an inseparable part of successful communication.

Feedback process:

The feedback process or technique should include the following steps:

1. Listen and understand the message correctly.

2. Ask if the message is not well understood and have it clarified.

3. Understand the message in the sense initially intended.

4. Forward the reaction to the sender of the message.

Types of comments:

Feedback can be positive or negative. Positive feedback is the type of feedback that is more or less acceptable or satisfactory to the sender. This means that the recipient of the message responded in the manner intended by the sender and followed the intended course of action. This means everything is on track and no corrective communication action is needed.

On the other hand, if the recipient does not understand what the sender wants to convey, the feedback must be poor and further communication becomes necessary to eliminate the misunderstanding. Thus, negative comments suggest that communication has not been effective and that correction, adjustment or reassessment is necessary in the process.

Requirements for effective feedback:

Effective feedback should be:

1. Clear,

2. At the right time,

3. Specific,

4. Have the right attitude,

5. Truly representative,

6. Impersonal, and

7. Informative.

These points are briefly discussed in the following paragraphs:

1. Clear:

Effective feedback is possible if the recipient understands the message communicated to him.

It should be clear in two respects:

(i) The sender of the message can understand that the feedback is related to the message sent; and

(ii) The meaning of the feedback should be clear.

The sender of the return must take care of it and ensure that the recipient understands the return. The use of plain language for communication is highly necessary.

2. At the right time:

Comments may not be instantaneous. It may take some time to get feedback. But a lot of late returns may not be worth it or even be useless. It must be completed within a reasonable time.

3. Specific:

In general, feedback, to be effective, must be particular or specific. A generalized response or an ambiguous response is of little value. To a precise question, a precise answer must be given. Sometimes the general impression of a large number of people is needed as feedback. In this case, the communication should be designed in such a way that people are encouraged to give their overall impression.

4. Endure the right attitude:

In order to get the cooperation of the person with whom we are communicating, we need to replace the attitude of "I" with the attitude of "us" or "you". If the sender thinks it is better than the recipient, it will be reflected in the message and the recipient will feel embarrassed. Therefore, such an attitude should be avoided.

Recipients should also avoid fault-finding attitudes with senders. If you spend a lot of time finding mistakes in similar issues related to the subject, presentation skills, and messages, the feedback process will definitely suffer. Therefore, in order for feedback to be effective, it is necessary to avoid both the attitude of damaging the sender and the attitude of finding obstacles to the recipient.

5. True representative:

Feedback can be positive or negative. Don't hesitate to give us negative feedback. You need to convey a real, true and honest reaction. We must not hesitate to communicate disagreements. Also, if you don't understand the message, you need to be clear.

6. Non-personal:

Feedback should not have a personal reaction in order to be effective. Let's say Mr. X is depressed because of a personal problem in his life. This state of mind should not be reflected in the feedback process of formal work or business communication. Similarly, personal conflicts and conflicts do not affect official feedback.

7. Beneficial:

The sender of a message expects some information from the recipient in the form of feedback that the sender does not yet know. Therefore, feedback needs to be informative in order to be effective.

The importance of communication in the corporate world these days

The importance of communication in the corporate world

In the 21st century, businesses are very complex and highly competitive. To survive, we need professional services in all areas. Communication takes place not only within the organization, but also between the business and the outside world. Today, professionals need to compete globally, so special care must be taken when communicating.

In the global world, we need to communicate globally to negotiate, deal with, and reach out to our target audience. It is one of the two most desirable qualities for a job seeker, as well as being able to communicate effectively with others and with different types of personalities.

A good communicator has full control over oral and written communication. Business communication skills are important to executives today. Business in a professional environment requires a rapid influx, and the environment requires a rapid inflow and outflow of communication.

The following image shows the importance of communication in the corporate world.

Effective communication in the corporate world is explained below.

1. Helps increase sales

The company needs a good salesman to grow sales

A communicator who can sell a product conveys the spirit of the company, not only buys the product, but also explains the company's values   to those who support the company. Therefore, communication helps increase sales.

2. Helps keep clients

Company executives need to have the necessary skills to serve their customers. This helps retain customers, as they are the lifeline of the business and customer concerns are critical to the success of the organization.

3. Support the implementation of the strategy

With the help of effective communication, organizations can carry out their strategies. This builds an employment commitment to the organization and they feel a sense of shared responsibility and ability.

4. Useful for corporate branding

Communication has always been at the core of the corporate world. Communication between people and the company is a core element of a good company's reputation. Many companies are investing millions in strategies aimed at reinvesting profiles in critical ways.

5. Support global capacity development

Communication helps us to better understand other parts of the world, lifestyles and cultures. This helps you overcome cross-cultural barriers while doing business.

6. Useful for crisis management

Dealing with the economic crisis is the worst. Employees can be an organizational strength because each and every person involved in the company needs information and peace of mind through proper communication. Shareholders need to be properly contacted to avoid panicking or selling shares.

In a globalized world, effective communication is needed. It's easy to understand the importance of global communication in today's world when friends, relatives and colleagues need to reach every corner of the world. Whether you need to connect from Barcelona to Buenos Aires or from Boston to Beijing, immediate contact is standard and expected. But how did you get here? Just 10 years ago, new programs such as YouTube, Skype and Facebook were introduced. Today, these are household names that are commonly used in homes and offices. But in a business environment, there's a lot more to communication than just opening Skype to connect to the other side of the globe. Learning the importance of global communication and implementing effective communication policies are the keys to helping global organizations thrive in this new world.

Global communication is not just about the interaction between two employees in an organization. The first step in achieving effective communication is to know your audience. Your company-wide profile and history are available worldwide at the click of a button, and if you're not ready you'll be a sitting duck. Otherwise, your company could be the next viral sensation. Communication with customers, suppliers, shareholders, and many other stakeholders all influence the global equation. Proper handling of customer complaints is just as important, whether it is sent to the company headquarters or to a local store. Company owners must be informed about the status of their business and employees must be able to stay in touch in time for deadlines. Even the government needs to be involved in your communication strategy, and having a good one can save you a big headache.

It is intercultural factors that influence the true meaning of global communication. Now that you're hoping to do business on multiple continents, understanding the language and cultural differences between the two can help you close the gap and make your business transactions smoother. Even within Europe, making sure that your organization understands Spanish and German business practices can help your business grow. And in a globalized world, it's absolutely essential.

Technology is by far the largest factor in analyzing changes in global communication. There are many changes in technology, and it seems that something new is being developed every day. But just because communication is faster and easier doesn't mean it's always a good idea to implement it. Video conferencing is a great way to communicate face-to-face, thousands of kilometers away. Without traveling, video conferencing can instantly and significantly improve internal and external communication over what you can do over the phone. However, installing a video conferencing network can be very costly. Is clear and visual communication a necessity worth such an investment, or is it just good to have? How can I make such a decision?

These are just a few of the many issues that affect global communication on a daily basis. And in a world where globalization is advancing, the importance of global communication is becoming clearer year by year. A master's degree in communication will help you understand how to tackle a variety of problems and prepare you to decide on a communication strategy. Thorough study of core concepts and examples prepares you to cope with the ever-changing world and take your organization to new heights in the global world.

Key takeaways:

1.2 Impact of Technology Enabled Communication : Types – Internet, blogs, E-mail, Model, Social Media(Facebook, Twitter, What’s app, Advantages and disadvantages)

Impact of technology enabled communication

We've been using a variety of communication technology tools and processes these days, but it's still unbelievable that we were communicating only with growls hundreds of thousands of years ago. Since then, we have developed a variety of languages   and social skills, in the process inventing new ways in which we and inanimate objects can communicate with each other. The proliferation of communication technology is certainly a godsend, as it allows us to have important discussions with someone, even if they are on the other side of the world. But like everything else, this technology has some negative implications, some of which are described below. It's time to take a closer look at it all.

Positive impact of communication technology

Faster communication: Today's technology allows you to chat, skype, and make video calls with people thousands of miles away. One of the main advantages of communication technology is the fact that other vendors, customers, friends and even relatives can reach others in just a few seconds. We can convey our perspective in a concise, distortion-free way and make them understand the same. This is very useful, especially if you are running a business and trying to reach your customers.

Track all communications: Thanks to advances in the field of communication technology, you can access detailed log notes, find out who you called, and remember what you talked about, so forget the important points. There is no. Having a communication log handy will help you remember important points. It also helps you remember the key points of previous discussions when you are in the process of closing a deal.

Labor culture: Thanks to these advances, labor culture has changed. People these days are always logged in using their mobile phone's internet connection and can basically work from anywhere in the world. These advances and the fact that we can stay connected have created a new workforce, a mobile workforce where employees work entirely from the comfort of their home or elsewhere. Communication technology has certainly eased the lives of many people, especially those who had to work long distances from home.

Adverse effects of communication technology

Non-social life: Given the fact that most interactions take place online and not face-to-face, this can prevent one from socially active and forming new relationships with others. .. In addition, a sedentary lifestyle is quickly sacrificed in the sense that the people involved can become overweight. It develops many other conditions, not just diabetes. It's important to be somewhat active during the day, but it's not as easy as it sounds. In fact, there is a disturbing tendency for the majority of software programmers to indicate that they are diabetic in nature.

Informal Communication: Over the last decade, standards have fallen slightly as people use e-mail for both formal and informal communication. Informal sensations are sneaking into the workplace, and formal attempts can be considered ominous or even joking. People are more likely to respond to informal emails than official emails.

Addictive: Some social media sites can turn out to be addictive, like online games. Determining if a person is dependent on a particular platform or game can be difficult, but if you plan to stay online for hours at the end, you may actually be dependent. Will be higher. The only way to get out of this addiction is to go to a cold turkey and take a two-week vacation at a local rehab. It's often difficult to get affected people to admit that they have a problem, but with the intervention of loved ones and friends, they should be able to do just that.

These are some of the positive and negative effects of communication technology. We have certainly travelled long distances to reach this point, but one thing we need to understand is that the excess is not good for you.

Types of Communication Technology

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Eight types of communication technologies that take your business to the next level

Communication technology

Effective communication is the key to successful business in today's world of millions of connected users. Fortunately, technology is constantly being introduced to improve the way companies do business and communicate with the general public and their employees. The key to getting communication technology to work in your business is to find tools that can help you save time and money throughout your operations. These are eight technologies you can use in your company to get your tasks done faster and more efficiently.

1. Mobile optimization

The first thing you need to see when it comes to communicating with your business is the use of your mobile technology. Mobile phones are now everywhere in society, and smart entrepreneurs are targeting them. Building functional mobile apps for your business is a great way to reach more customers and achieve more results. In addition, if your company fully embraces mobile technology, you and your employees can become a much more effective team.

2. Chat function

Internet chat has come a long way since the early days of online instant messaging. Internet chat is more than just a waste of time, it's now a useful tool for many businesses. Companies with traditional call centers on customer service issues can do even more by incorporating online chat tools into their websites. For users, the online chat experience is much more satisfying and less frustrating. During the wait time, you can do other work with a minimum of browser windows without wasting time waiting on the phone.

3. Video Calling

You may not be able to hang up when you call an important client or team member and you are trying to accomplish a big deal. In the past, companies may have planned to make expensive business trips and meet in person to handle this type of situation. Today, businesses have more flexibility and opportunity to save on travel expenses by using video calling services instead. You can feel like you're meeting someone thousands of miles away while maintaining the comfort of your home office.

4. Wearable device

Communication and technology have reintegrated with the development of wearable devices. Most people connect these devices to health companies, but we expect more industries to participate in the wearable device trend. In the future, more companies are expected to retrieve data through their own wearable devices. In this way, communication between the company and its customers is nearly constant.

5. Hosted service

The Internet has also revolutionized traditional telephone call centers for businesses. In the past, having a large call center meant that businesses needed to find space to accommodate all the communication components and hardware to run their telephone systems. Today, hosted PBX providers take the lead, eliminating the need for complex equipment. Enterprises can take advantage of far more features from their call center systems without investing too much money.

The Internet

The Internet facilitates some aspects of business for both customers and companies, but the elements of communication can be more difficult. Indeed, email provides customers with the convenience of being able to type a message and send it with the click of a mouse. At the same time, faceless quality online communication can hinder companies that do much of their business online. As a result, savvy companies take the time to explore different areas of Internet communications to ensure that their customers receive the simplest services available.

Blogs

Blog is the result of a simplification of the term weblog. Define a blog as an online diary. The name of the blog is blogger. Blogs are websites that regularly publish a variety of content, such as text, images, music, and videos, both of which are often very general and devoted to selected subjects. A blog may be a place to share what you find interesting and useful, not just as someone else. They are held by one or more people and are usually open to comments from readers. Blogger is the name given to the person who publishes the blog, and blogsphere is the set of blogs.

BLOG has been used by both businesses and professionals as a quick and easy way to disseminate ideas. Basically, a blog can be a set of long or short messages called posts. These messages are sorted in descending order of posting date. Blogs have enabled millions of people to speak out and connect with others around the world.

It doesn't cost you to start your own blog. In fact, more and more people are starting to blog a day. It seems that almost every company has featured blogs these days. One of the characteristics of blogs is that they generally look very similar. That is, users are restricted in terms of visual changes. Another feature of blogs is the frequency of updates. Some are updated daily, while others are updated weekly, monthly, or even multiple times a day.

The spread of this tool was such that even companies began to use it as a communication tool. Most businesses, even those that don't work directly on the Internet, already have blogs to communicate with their employees and customers.

Three words: writing, updating, and dialogue.

Writing

The greatest strength of blogging is establishing dialogue with readers. Successful dialogue requires bloggers whose style, personality and knowledge meet the needs of the audience.

Keep your blog posts short, focused, and convenient

You don't have to create every word in detail. In fact, Levity and casual and friendly style can help you well.

Blogging is all about openness, honesty, and information. Blog writing is not formal, so keep a conversational and personal tone. Blogs are not a place for business terminology or marketing promotion.

Post new material frequently

Most blogs are organized in reverse chronological order for reasons. So don't miss the latest posts. The blog format will survive and disappear based on the current information.

Currently it does not mean every few weeks. Now means posting frequently. If you want to swing, you can post more than once a day. Many bloggers post several times a day. In most cases, post at least a few times each week.

Posting religiously also has the following advantages:

• Readers come back often because they know they are likely to look for new information.

• Your blog is more likely to be pointed out more often in search engine results lists. The amount is definitely your friend in this medium.

Please do not compromise the quality for posting on a regular basis. You will drive away the reader.

Gather feedback through dialogue

Every company can benefit from knowing what their customers want, what they like about their products and services, and what they don't like. However, getting that feedback is often a nightmare. Focus groups are expensive and time consuming and can only be performed in areas where the right groups of people are physically placed. Investigations are also time consuming, cost-effective and difficult to get people back on track.

Blogs help you collect feedback from your customers cheaper and faster than most other methods. By tracking the feedback you get on your blog and reading what is said about you on other blogs, you're usually about the current state of how your company behaves in the perception of the general public. You can grasp the situation.

Blogs can also provide a way to collect responses over time and identify changes in attitudes and perceptions. If you're doing the right thing on your blog, your customers will have the opportunity to tell you what they hate about your company, products, and services. These people know what they are talking about. They will know more about the individual products than you do.

Here are some top recommendations on how to blog for business professionals:

Writing a blog for your business is completely different from a private blog. As such, it isn't about you !!! Your business blog is about your business and your customers-do you believe? Always remember that the person reading your blog is a customer and a potential customer. Write for them. Your blog post should be aimed at answering the questions they may have and providing new insights into your industry.

2. Plan the content of your blog in advance

Phrase 1: "I don't have time!" Phrase 2: "I don't know what to write!" what percentage people have used these two phrases as an excuse for not having a blog? Please be honest. Brighten up young people and women, as there is a solution: Plan your blog post. This may resolve the excuse for lack of time and ideas when the weekly calendar rolls back to the blog post date (by the way, at least once a week, detailed later. To do). A little planning at the beginning of each month will give you enough ideas to keep your blog running for weeks.

3. Don't underestimate the facility of excellent titles

Overlooking the power of blog titles may not be a big deal. This affects how blog posts are found on search engines. The first thing potential readers see is the title. You need a long-tailed keyword headline that attracts readers and indicates what your post is about. Long tail keywords consist of long phrases that Internet users enter into search engines to find more specific information. A good way to get the reader's attention is to use action verbs and questions.

For example, notice that the title of this blog post indicates that you, the reader, will learn how to write a successful business blog. If you chose the title of the question, you should have been able to choose "Do I need to add a blog to my business website?" (By the way, the solution is "yes").

4. Create constructive content

Providing valuable content to your readers is essential to the success of your business blog. It's a way to establish your business website as a major authority in your industry. Writing about what you know is the easiest way to write it.

For example, let's say your business sells concrete countertops (and of course there are businesses for that too!). This may certainly be a dry theme, but it's your specific business and you're an expert on this topic. Post about choosing the right diamond pad for your concrete countertop, how fluctuating weather conditions affect your concrete, and what your concrete countertops look like around the world. You'll be a little further away and write something about how concrete is used in art projects. It's all relevant and interesting content ... Specifically as relevant and interesting as possible.

Also, if you make informative posts to your readers and answer the questions they may have on the subject, they will reward you by becoming loyal customers. Let your customers see that you are a concrete solution to their specific problem.

5. Blogs are a little, but often

Blog posts are not essays, so keep them short and sweet. It's important to count every word, as people online are more likely to scan the content of your website. As a guide, aim for 250-500 words per post. This is often just a guideline, not a rule. If it takes more than 1000 words to convey a message to your readers (like this post), that's perfectly fine. When it comes to frequency, a best practice is to blog with the consistency you think you'll maintain. Once a week is appropriate. Set up daily to upload posts and keep them. Search engines like new content will rank higher the more frequently you update your blog or website.

6. Involve the entire team

Blogs should not be considered a single responsibility. It was quickly overwhelming for that person, and soon I heard the two whinings outlined in Point 2. Give everyone the opportunity to blog and share responsibilities. And when I say everyone, I mean everyone from the CEO to the teaboy. The simplest thanks for making this piece is to create a blog rotor every month. The different types of texts and tones that come from the number of blog writers add more personality and "human" depth. In addition, the more people you become bloggers, the bigger your pool of content ideas.

7. Customer inspired

Remember that your customers are your readers. Sometimes customers ask specific questions. Don't just ask questions in the FAQ section. Instead, write a post and answer the question.

Email

Email has been around since at least the 1970s, but is included in this list as it continues to be relevant in the 21st century.

In fact, email is decades older than the Internet. Early emails were sent over closed-circuit LAN networks in government and university databases. The first email that used the "@" symbol to send a message to the correct server was used in 1971.

Perhaps the most symbolic of email's growing relevance to our lives is the increasing proportion of "paperless billing." Whereas invoices were received by mail, most businesses nowadays invoice and invoice consumers (B2C) by email. Email also made alternatives like fax almost irrelevant in the 21st century.

Social Media

The social media platform allows users to create personal pages, post profile images and updates to their lives, and create a list of users' friends who can view updates.

The first social media platform was 6 Degrees, launched in 1997. Launched in 2003, MySpace became the first mainstream social media platform. It was the most popular social media platform in the world between 2005 and 2008.

Facebook has taken over from MySpace as the most used social media platform and is still used by billions of people around the world today.

Facebook

Facebook could be a popular free social networking website where registered users can create profiles, upload photos and videos, send messages, and stay in touch with friends, family and colleagues. The site is published in 37 different languages   and includes publishing features such as:

Marketplace-Members can post, view, and reply to classified ads.

Group-Allows members with common interests to find and interact with each other.

Events-Members can promote the event, invite guests, and track who will be attending.

Pages-Members can create and promote public pages built around selected topics.

Presence Technology-Members can see which contacts are chatting online.

Within each member's personal profile, there are several key network components. The wall is arguably the most popular. This is actually a virtual bulletin board. The messages left on the members' walls are often text, videos, or photos. Another popular component is the virtual photo album. Photos are often uploaded from your desktop or directly from your smartphone's camera. There is no limit to the quantity, but Facebook staff will remove inappropriate or copyrighted images. The interactive album feature allows member contacts (collectively called "friends") to discuss each other's photos and identify (tag) people in the photos. Another popular profile component is status updates. This is a microblogging feature that allows members to broadcast short announcements like Twitter to their friends. All interactions are published in the news feed and delivered in real time to member friends.

Facebook offers its members a variety of privacy options. Members can view all communications to everyone, block certain connections, and keep all communications private. Members can choose whether they're searchable, decide what part of their profile they want to publish, what they don't want to include in their newsfeed, and exactly who can view their posts. I will. For members who want to communicate privately using Facebook, there is a message feature similar to email.

In May 2007, Facebook launched a developer platform that allowed third-party developers to create applications and widgets. Once approved, they can be distributed through the Facebook community. In May 2008, Facebook engineers announced Facebook Connect. This is a cross-site initiative that allows users to publish their interactions on third-party partner sites in Facebook news feeds.

Facebook benefits

Facebook has grown dramatically, reaching a significant 1 billion users and still growing rapidly. It's often very convenient, but you want to avoid getting addicted. Your privacy settings are correct when you start Video Hangouts. Upload. Photos and videos are free.

Facebook helps you connect and share with the people of your life, you find your old school friends and college friends, connect with your relatives, you are on Facebook from different parts of the globe Make new friends, connect with people using Facebook chat, or messages.

With Facebook, you can interact with different people around the world and learn about culture, values, customs and, by extension, the traditions of other countries in the world.

Many people, especially students, use Facebook chat for group discussions, but some companies use Facebook chat for short meetings. It provides a simple and small chat application that you can use to talk to your friends.

Being able to sell products and promote products and services increases your chances of making money online and establishes partnerships between different projects.

You can increase your brand value and social media presence for your business, it will help you find new leads and clients, if you use it properly, you Will use Facebook ads and fan pages to promote your business that allows you to target people of your chosen age, geographic location, interests, so they will put your ads Helps to be the most useful and effective.

Some people open Facebook just to play games, such as photo editing, horoscopes, stock analysis, etc., but there are many game apps and Facebook apps that you can use and enjoy.

Facebook provides email addresses that work like Yahoo, Gmail, Outlook, and Hotmail. This allows you to send and receive emails with users inside and outside the site. It is based on your Facebook username and you can also receive attachments via Facebook email.

Facebook is a source of information and news and one of the best sources to keep up to date with the latest news and updates. Never miss an important update. Bloggers and Internet marketers can subscribe to the popular blog fan page to stay up to date.

Disadvantages of Facebook

Using Facebook for online banking, social networking, or other services risks stealing your personal information, such as your name, address, and credit card number. Therefore, malicious people can access this information through an insecure connection. By planting software, you use your personal information for his or her benefit and they cause many serious problems.

Facebook users often suffer from virus attacks on their systems. The virus program should be unobtrusive and activated by clicking on a seemingly harmless link. As a result, computers connected to the Web are vulnerable to targeted virus attacks, which can eventually lead to virus attacks. Will crash.

Spam refers to the bulk sending of unwanted email that has no purpose and unnecessarily interferes with the entire system. It is often very frustrating because it slows down the Internet and makes it less reliable.

Porn is Facebook's biggest drawback, and you can access and download many porn photos and videos. These are harmful to children and teens and can disrupt adult marriage and social life.

Many hackers have Facebook-like websites. They continuously email people asking them to log in to their account to see new photos of Facebook scams. Facebook is vulnerable to attack. Some hackers actively change people's profile information. Many Facebook users tell you that they noticed a change in their profile information when they weren't logged in.

Many people use Facebook day and night, but I don't think how much time they spent on Facebook or maybe they could have done more important work at that point. Facebook violates your privacy by notifying all your friends and others of updates to your personal life.

Many photos are uploaded to Facebook every day. Opening the photos attached to these viruses poses a risk to your data and your computer because Facebook and other websites cannot check for all the viruses.

Facebook is a useful and useful tool, but it can be harmful if you start wasting your precious time, as losing your precious time can lead to other problems. This is because we spend a lot of time commenting, viewing other people's photos, playing games, and so on.

Twitter

Twitter is a microblogging and social networking service that allows users to post and access Twitter from a website interface via SMS.

• Founder: Jack Dorsey; Noah Glass; • Biz Stone; Evan Williams.

• Release: July 15, 2006. 13 years ago.

• Established: March 21, 2006. 13 years ago.

• Users: 321 million active users. (February 2019)

Twitter

Twitter is a free online social networking service used to send and receive short messages within a specified group. Just like sending an email to a list, a Twitter post conveys a message to a pre-determined list. However, the message should be a short and concise idea. To be exact, 140 characters or less. The Twitter home page defines Twitter as follows: "... a service for peers, friends, and family to communicate and stay connected through the exchange of quick and frequent answers to at least one simple question: what are you doing?" On Twitter. You can choose to view the content on the Twitter homepage or receive notifications on your mobile device.

Why I like Twitter...

Twitter turned out to be very contagious. Soon I was able to find Obama's Twitter account, read posts from social media clubs, follow CNN's account to notify me on the phone, and stay awake on the latest updates. It made me crazy! I wanted to understand what people are doing. I used to crave communication.

Twitter for Business Communication

What are the benefits to my business of sharing (sending / receiving) concise information with a group of people? Most Twitter now seems to use it for private socializing to communicate life with friends. However, Twitter does provide new tools to help your business run. Here are five examples:

WhatsApp

WhatsApp Messenger is a cross-platform instant messaging application that allows iPhone, BlackBerry, Android, Windows Phone and Nokia smartphone users to exchange text, images, videos and audio messages for free.

WhatsApp is very popular with end users who do not have unlimited text messaging. In addition to basic messaging, WhatsApp offers group chat and site sharing options.

Technically speaking, WhatsApp uses a customized version of the open standard Extensible Messaging and Presence Protocol (XMPP). WhatsApp Inc. Is Yahoo! Founded in 2009 by veterans Brian Acton and Jan Koum.

WhatsApp:

This is a mobile application that allows users to send text messages, voice messages, and image and document shares.

User:

WhatsApp had 25 million users per month, or 25 million per month.

WhatsApp History:

Founded in 2009 by Brian Acton and Jan Koum.

WhatsApp features:

Uses of WhatsApp:

Advantages:

Disadvantages:

Key takeaways:

1.3 Communication at Workplace- Channel s- Formal and Informal –Vertical , Horizontal , Diagonal , Grapevine , Methods-Verbal / Nonverbal(including  Visual ) Business Etiquettes

Communication at Workplace

No matter what industry you work in, the ability to communicate effectively with your boss, colleagues and staff is essential. Workers in the digital age need to know how to effectively communicate and receive messages directly, as well as via phone, email and social media. .

These communication skills will help you be hired, promote your land and succeed throughout your career.

Channels of communication

Formal communication channel

Formal communication channels send information about your organization's goals, policies, procedures, and more. Messages on this type of communication channel follow a series of commands. This means that information flows from the manager to his subordinates, who then pass it on to the next level of staff.

An example of a formal communication channel is a company newsletter. It provides employees and clients with clear ideas of company goals and visions. It also includes the transfer of memorandums, reports, instructions, and information about scheduled meetings in the chain of command.

Business plans, customer satisfaction surveys, annual reports, employer manuals, and review meetings are all formal communication channels.

Informal communication channel

Within a formal working environment, there is always an informal communication network. A strict tiered communication web cannot function efficiently on its own, so there are communication channels outside of this web. This type of communication channel can disrupt the chain of command, but good administrators need to find a delicate balance between formal and informal communication channels.

An example of an informal communication channel is lunchtime in an organization's cafeteria / dining room. Here, discussions among employees are encouraged in a relaxed atmosphere. Also, taking a hands-on approach for managers to roam and handle employee inquiries is an example of an informal communication channel.

Quality circles, teamwork, and various training programs fall outside the chain of command and therefore fall into the category of informal communication channels.

Vertical communication

This is a type of communication in which the flow of information flows from top to bottom and vice versa. Vertical channels of communication can be divided into two types: downward communication and upward communication.

What is downward communication?

Downward communication is defined as the type of communication in which the flow of information within an organization ranges from top management to the organization or lower level communication within the organization.

Examples of downward communication include memorandums, directives, management policies, and policy statements. For example, when a company director communicates with a company accountant, it is a classic example of downward communication.

What is upward communication?

Upward communication is also called bottom-up communication. This is the exact opposite of downward communication in the sense that it is the flow of information from subordinates working within the same organization to the manager. For example, a good example of upward communication is when an employee leaves a suggestion to a top manager through a suggestion box.

What is horizontal communication?

Horizontal communication is also called horizontal communication. This is the type of communication in which workers or managers with the same level of authority within an organization communicate directly with each other. For example, here is a good example of horizontal communication: When the HR manager communicates directly with the production manager. These two are people with the same level of authority within your organization or business.

What is diagonal communication?

Diagonal communication within an organization is the process by which the flow of information takes place between people at different levels in different departments of the organization. A good example of diagonal communication is when a HR manager is sending information to an accountant in the accounting department. Some experts in this area define diagonal communication as the process of sharing information between different structural levels within an organization or facility.

What is Grape Communication?

Grapevine communication can be defined as informal communication within an organization or facility. Grape communication is synonymous with rumours. This is the process by which rumours and leaked information spread among workers within an organization. The information received through Grapevine is either true or false, as it is primarily rumor-based.

Methods of communication

Oral communication is the use of language to transfer information through the spoken language or sign language. This is one of the most common types and is often used in presentations, video conferencing, conference calls, conferences, and one-on-one conversations. Oral communication is important because it is efficient. Supporting linguistic communication can be helpful in both nonverbal and written communication.

Here are some steps you can take to develop your oral communication skills:

2.   Nonverbal

Nonverbal communication is the use of body language, gestures, and facial expressions to convey information to others. It can be used intentionally or unintentionally. For example, you may unintentionally smile when you hear a fun idea or information. Nonverbal communication is useful when trying to understand the thoughts and feelings of others.

If you see a "closed" body language, such as with your arms folded or your shoulders curled up, you may be feeling anxious, angry, or tense. If you have your feet on the floor and your arms sideways or on a table to display "open" body language, they may feel positive and open to information.

Here are some steps you can take to develop your nonverbal communication skills:

3.   Visual

Visual communication is the act of communicating information using photographs, art, drawings, sketches, charts, and graphs. Visuals are often used as an aid during a presentation to provide a useful context with written and / or verbal communication. Visual communication may be more useful to those who consume ideas and information, as learning styles vary from person to person.

Here are some steps you can take to develop your visual communication skills:

Business Etiquettes

Business etiquette is a set of social, professional, and cultural sensibilities that a person is expected to have in order to be considered a well-informed business person with the right business insight. Business etiquette is primarily polite in interacting with people and focuses on respecting them in the way they expect when dealing with them.

This politeness and respect is not limited to direct meetings. In fact, these levels of mutual respect and the polite way to talk to and deal with people have been extended to business emails, telephone conversations, and business letters.

Business etiquette serves as an important tool for bridging gaps and building a rapid network of business people with a positive impression of interpersonal skills and cultural sensitivities.

However, keep in mind that business etiquette varies from place to place. A set of etiquette that may be appreciated in one country is not always carefully observed in another and may actually be considered strange or rude.

Significance of Business Etiquettes

Most people misunderstand that business etiquette is nothing more than a study of how to break cultural differences and cross-cultural barriers. But the truth of the matter is that multiple cultures and their research are only part of business etiquette.

Corporate culture has a unique culture. It does not necessarily have to be a cross-cultural workplace, but there are still many unwritten rules and appropriate norms that exist and are well-observed.

These norms are practiced and adhered to both inter-company and within the company. For example, an employee thanking a client for choosing to wear formal wear at a meeting without a strict dress code.

An interesting thing to note is that someone's understanding of business etiquette can also be affected, sometimes even limited by many factors prevalent in his workplace.

The company's mission, product line, image, perception, brand value, reach, business partners, investors, clients, customers, etc. can all influence the ideas and importance of etiquette in the minds of company employees. There is.

Types of BusinessEtiquettes

The 5 Types of Business Etiquette

These rules deal with your actions in the office. Rudeness in one workplace can be normal in another because cultures and expectations vary from company to company.

For example, HubSpot is dog-friendly, so my colleagues often bring puppies. In a traditional office, appearing with a rover will probably annoy your colleagues-and you may even soak you in hot water with a senior manager.

Tolerable by reading the company's handbook, paying attention to (and following) executive behavior, and adhering to standard rules (such as "Don't overheat stinky food in the break room"). Understand what is and what is unacceptable. )

2.  Table manners and meal etiquette

Supper and meal etiquette is more than knowing which fork to use. Fortunately, once you learn these rules, you will be able to adapt to any dietary situation.

I can't even start covering them here-you need to read a book on dietary etiquette or watch some videos for a complete overview-but all experts do the following: You should know:

3.  Professionalism

Being professional means contributing to a comfortable, productive and comprehensive work environment. Professionalism includes all actions. However, this is the most standard.

4.  Communication etiquette

Most of our relationships depend on good communication. Not sure what that comes with? Let's divide communication etiquette into three categories.

Phone etiquette

Don't speak too loudly or too quietly. If you're concerned about the volume, ask, "How did you come across it? Do you want me to speak quietly?"

Never operate the phone while you are with others. Always keep it in your pocket or bag.

If you're in a conference call and you're not talking, mute yourself so that others don't get distracted by external noise.

Email etiquette

We aim to reply to internal emails within 1 day and to external emails within 3 days.

Don't overuse exclamation marks or smiley faces.

The default is "Reply" rather than "Reply All".

Please check with each party before introducing.

Face-to-face etiquette

Avoid complimenting someone's appearance. This is because it can be offensive to people.

Maintain eye contact for 60% to 70% of the time.

Adjust the volume they speak.

Show interest in what they are saying.

5. Meeting etiquette

Meetings are an important aspect of business communication that allows teams to share ideas, discuss strategies, and reach the same page about projects and priorities. Below are some strategies for maintaining proper meeting etiquette, whether in person or virtually.

Send the meeting agenda when inviting attendees to prepare for discussions in advance.

When setting the time, keep in mind the invitee's time zone and daily schedule. That way, no one needs to be too early or too late for the day.

If the meeting is scheduled for regular lunch time, set up lunch or ask people to bring lunch.

Introduce new team members or first-time meeting participants to a larger group.

Face-to-face meeting etiquette

It can take up to 5 minutes for participants to settle before jumping into the agenda.

Follow or set a clear agenda so that people have time to think about their contributions and ideas before making a presentation.

Reach everyone who wants to participate in the discussion, or circle around so everyone can speak.

Do not speak loudly so that it does not get in the way of others.

Key takeaways:

1.4 Business Ethics- Ethics at workplace – Importance of  Business Ethics ,Personal Integrity at workplace , Business Ethics and Media , Computer Ethics , Corporate Social Responsibility

Business Ethics

Ethics means principles or a set of rules that an organization must follow. Business ethics is a code of conduct that you are expected to follow when doing business.

Through ethics, standards are set for organizations to regulate their behaviour. This helps you distinguish between the wrong and the right parts of your business.

The ethics formed by an organization is not rocket science. They are based on the creation of the human spirit. Therefore, ethics depends on the influence of situation, place and time.

The Code of Conduct is another term that is widely used in today's business. This is a set of rules that are considered binding by the people who work in your organization.

Business ethics helps to compromise all these values   and principles and guide the behavior of the organization. Companies need to strike a balance between the needs of stakeholders and their desire to make a profit.

Companies often need to make trade-offs while maintaining these balances. Rules and principles are formed within the organization to counter such scenarios.

This allows businesses to make money without affecting individuals or society as a whole. Business ethics reflect the philosophy of the organization.

One of these policies determines the basis of the organization. As a result, businesses often have ethical principles. There is a list of ethical principles related to business.

Ethics at Workplace

What is workplace ethics?

Workplace ethics is defined as a set of rules that guide employees to act in line with company-wide morals and values. To reinforce the importance of these ethical standards, these principles must be implemented and followed by everyone in the organization.

Importance of Business Ethics

Below are some of the benefits of ethics in the workplace.

1. Asset protection and guarantee:

When your workers have an ethical working environment and ethical behavior in the workplace, they are familiar with their obligations and responsibilities to the company, which significantly reduces the maintenance costs of your company. ..

They also recognize that they must not cause any damage to the machinery or equipment given to them. They are so valuable to the company that damaging these things is a mistake, so things are handled automatically and everything works systematically.

2. Increase productivity.

This has a significant impact on the company's sales and productivity if the working staff and workers evaluate the given work, do all the given work in time, and achieve the set goals.

This ensures a group of people who can succeed in the worst market downturn and keep the company and business growing consistently.

3. Teamwork develops:

When all workers are working in a responsible way, it is time for them to achieve their target method before the given deadline, and the question arises What's next? Therefore, the situation automatically connects all individuals to the team.

These individuals are currently working as a team and for the benefit of the company to obtain or achieve incentives. This mutual understanding of employees is a positive signal that the company will last for a very long time in fluctuating market conditions.

4. Improving public image and brand value:

Yes, if all members of the company are devoted to their work and to understanding their value and responsibility for the environment, the type of cleanliness of the company and the disposal of waste are definitely unbeatable in the market, and therefore the service. Or because of the cleanliness and quality of the product, it will attract more customer base.

In addition, an increase in public image and an increase in customer base is directly proportional to an increase in brand value. Simply put, once you gain popularity with your customers, you begin to develop your company into a brand.

5. Adaptation to changes:

Workers with professional ethics in the workplace are arguably the key master key to success. A team of understanding, trustworthy, trustworthy, motivated, interested and responsible people will challenge and adapt to all kinds of positions and jobs that they are satisfied with.

In addition, workers are generally seen around the world to oppose when companies demand changes in production or types of work in a deteriorating market situation.

In some cases, when a company changes and leaves the company, there may be a shortage of workers empty-handed, but if there are many reliable and responsible people, they will request changes themselves depending on the situation of the company. The situation is exactly the opposite. Let your company run even in difficult market conditions.

6. Decision making and implementation are always easy.

Whenever you need to make a big decision, the advice of company employees will make the best decision. And it's better than having all employees respect that decision and help the company make that decision.

This is the power of employer ethics to respect the company's decisions and keep them in line. This is very rare in large companies, but it's where this scene happens. The company changes a big brand overnight.

7. Trouble-free work environment:

In general, if everyone is unknown and no one wants to know each other, then there is a high probability of major trouble, and if there is a friendly, polite, and wonderful workplace or environment among employees. It is unlikely that you will have the least trouble from the end of your employee.

In the unlikely event that any misunderstanding occurs among employees, all employees will deepen their understanding and deepen their understanding. Even management knows that employees take good care of themselves, so they don't have to worry about those little things.

8. No one remains negative.

It turns out that when people are separated from each other and someone becomes negative about the work of the company, many are affected by that single negative employee.

Thus, the work of employees suddenly declines, but if everything is going well and everyone is worried about each other, things become systematic, and if someone becomes negative, positive and supportive. The environment begins to do his best again with that person.

9. Fewer legal issues:

If everything is systematic and functional, and if your workers are cooperative and understanding, then all workers are treated equally and all work is well known in their obligations. You do not face any problems or legal obligations from the employee's side and you need from them.

If everything is controlled and systematic, then there are no legal issues, as all paperwork and legal proceedings are the most important consideration.

10. The company touches on a new level of success:

With high employee ethics, everything is managed and systematized, and with employee understanding, the company is sure to see new heights of success and even guarantee the growth of your business.

As employees become specialists in their respective jobs and disciplines, their dedication and will to work is truly colored and produces more fruitful results.

Personal Integrity at workplace

Workplace cohesion, by definition, means honor, trust, and integrity, when the example reveals importance. Honesty is the foundation for colleagues to build relationships, trust, and effective interpersonal relationships. For these reasons you can find valuable paintings, the definition of honesty is not emphasized.

A person who shows honesty attracts others because he is credible and credible. They are ethical and you can rely on them to act even in a respectable way, without even knowing about their performance. If you are looking for a higher workshop, the main structure of the people you want to rent is part of workplace integrity.

Many of us have heard this word before, but what does honesty mean at work? What does it look like in the practice of workplace integrity?

What is workplace integrity?

One of the key values   that integrity seeks from potential employees is that it is the fundamental value of running a business. All decisions to work in good faith are guaranteed on the basis of absolute moral and ethical principles. Faith, respect and honesty are key elements of the concept of honesty. In the workplace, honest staff are always true, accountable, trustworthy, and respectful of colleagues, stakeholders and customers. They do the right thing, even if no one sees it.

Workplace complexity can take many forms, but more importantly, personality and work ethic characteristics such as sound judgment, honesty, credibility, and loyalty.

Honesty has become a business buzzword.  Despite this common use, honesty is a fluid idea that means different for different people.

Most of us maintain integrity based on personal or business relationships. At the same time, in certain situations it can lead to reasonably irrational behavior. If the future of your business depends on significant marketing, you may want to further improve the quality of your product.

No matter how powerful you need, it is imperative that entrepreneurs always maintain integrity. To run a startup, you need to take risks and take a new approach. Employers from investors will be confident that you are always leading their best interests in this way.

High integrity of work means

a. You can be trusted and trusted.

b. Teach students to practice and encourage open and honest communication.

c. You are responsible for your actions.

d. Being a person at work means being honest.

e. Your actions are in line with your words.

f. You are trustworthy, trustworthy and honest.

g. You communicate honestly and openly.

h. You have the right values   and actions that reflect these values. And

i. You can accept the wrong thing and don't be afraid to show it to you.

Three forms of honesty

According to Chief Speaker, Management Consultant, and Executive Coach Dunkline, there are three types of integrity.

Internal integrity – your integrity at the deepest level. Is your honesty just right to hear, or are you really living your life honestly? Internal integrity is that you can do the right thing, even if no one is looking for it, and you don't have the full credibility to do this. Doing the right thing can be a difficult option, but even if no one can see it, you can live it honestly.

External fidelity – You are the one who portrays the people around you. If your actions are in line with your thoughts and what you say, you have your own honesty. If you say one thing, your activity says another – you have some things to do!

Image Consistency-Like External Consistency-This is a picture of your integrity Can these tasks be considered in other ways when displaying the correct steps on the outside and showing the correct path?

Do you explain your image? People have great imagination. When we don't understand anything, we create ideas and forms very quickly about why something is happening. It can be mistaken for your actions or words to ensure the integrity of the image.

Why is honesty important?

Initially, workplace integrity is so important that these features promote a positive workplace culture. One is a place to show open communication, good decisions, and all the decisions and actions of a powerful moral compass. However, illegal behavior and distrust can make the work environment uncomfortable and imaginative.

If you are known for your honesty, you will gain the trust and respect of those around you. Workplace integrity, by definition, means honor, trust, and integrity, when the example reveals importance.

Maintaining integrity in the workplace is very important for staff at all levels, especially when continuing the stairs. As an honest result, the ethical approach is to support an open and positive work environment and decision making.

Not only is the business useful at work, it is also beneficial to people. If you are an honest and trustworthy person, you will find respect and trust from your colleagues and directors.

One of the main reasons for workplace honesty, ethical behavior, and accountability. This is generally one of the basic requirements of a business. Deceive customers because someone doesn't want to add them to the business, and employees aren't going to work for a fraudulent and fraudulent CEO.

Therefore, some companies are given integrity. Workplace Improvement Based on Honesty – Dedicated to Employees, Customers Satisfy, Profit Margins Difficult.

According to the Collins Dictionary Online, "If you are honest, you are honest and strong in your moral principles."

Individual integrity rejects the natural moral decision to do the right thing, regardless of the consequences associated with their decision.

Honesty often happens, but the most important characteristics expected in the workplace are credibility, honesty, loyalty, and good judgment.

Honesty is not important at the individual level, it is very important at the workplace level. Organizations well known for integrity work well.

Do customers want to do business with organizations that don't follow their words? It means doing something else or offering a bad product or service. They don't. Instead, they want to deal with an organization that has agreed to have a good brand message to follow up with trusted employees.

How to show integrity in the workplace

● Respect and follow company policies – Workplace policies are designed to guide you from best practices in everything from dress code to clothing. You can make informed decisions based on the value and purpose of your business according to company policy.

● Get ready for work – Many of us are ready to delegate, but you can get your hands dirty. Activists, on the other hand, actively go in and out of their work and help others in some circumstances.

● For example Lead– Your type of activity and attitude towards others helps to establish the most valuable foundation of others, especially those who report to you. Encourage others to follow quality work and professional behavior.

●We will respect the opinions of others even if we do not agree with them. No matter how good your work environment is, you may not agree with the opinions of others. Again, be respectful and ask others to tell you which keyboard is important to take

● Take responsibility for mistakes– everyone makes mistakes from time to time. Responsibility and responsibility for your mistakes prove that you are open to expressing honest and constructive opinions. Both are common features of the general public and have a high degree of work integrity.

Relatable Examples of Integrity in the Workplace

Job ads usually don't list "integrity" under the list of skills and qualities they're looking for, but it's definitely what employees want and a valuable qualification to develop. Honesty includes honesty, credibility, morality, ethics, and honor. It means being considerate of others and always doing the right thing, even in difficult situations. This honest behavior in the workplace creates an environment of trust, compassion and teamwork. That's why it's very much appreciated. Therefore, here are seven different ways to act in good faith to prove how important workplace integrity is.

1. Work on time

Honesty in the workplace begins with manifesting on time and focusing on your work. You don't have to glue it to the screen all day, but you need to prove to your employer that you're there for work and not talk for hours on the water cooler about your personal issues with Jane from accounting. There is. After all, you are hired to work and work at your scheduled time.

Example: Dave arrives at the dealership and, as usual, sees some of his fellow mechanics talking, sending text messages to friends, and watching videos over the phone. Dave will work correctly at the scheduled start time. He knows that the job of four-wheel braking requires as much care as he wants to stream the 24 Hours of Le Mans on his laptop. He concentrates on his work and returns his car to a safe and normal condition. He worked diligently without distraction, so the customer got the car back faster than expected. Dave resisted the temptation to sag like his colleague, even though he had something more enthusiastic than the day's work. He showed his integrity not only by doing his job, but by devoting himself to doing it right. He considered the needs of his clients and employers before his own interests. His efforts have resulted in satisfying customers. Therefore, Dave's boss knows that he can rely on Dave to provide a good and efficient job, so he is more likely to consider him for promotion.

2. Admit mistakes

Mistakes are easy to make, but the most important thing is how to handle and correct them. It may be tempting to drop responsibility elsewhere, but maintaining your integrity and taking responsibility for your mistakes is still a better option. Most bosses appreciate your honesty and your colleagues will be pleased that you didn't throw them under the bus. This fosters trust in the workplace and creates a positive environment for productivity and teamwork.

Example: The day before the trade fair. Helena first entered the wrong delivery date, so she noticed that some equipment arrived late. Such mistakes have happened before, and Helena knows that she can probably blame the shipping company and protect herself from the wrath of his boss. Instead, she can call the company and manage to get a delivery that is only a few hours late. She then notifies her boss about the error, apologizes, and informs her that she has done her best to alleviate the inconvenience.

3. Keep your promise

Everyone makes a promise at work. Whether you promise to keep up with your boss or guarantee your team to receive complex reports by the weekend. It's easy to make an appointment. The important thing is to keep them.

Example: Manoj was hoping for a promotion at work, so when his boss asked for volunteers for a new marketing campaign, he quickly moved forward. But over the course of a few weeks, he found it harder than he thought it would be to adjust his normal workload with this new assignment. He brainstorms with two experienced colleagues and works with designers from other departments to help complete the project on time. He missed some plans with his friends, but stays late every night for a week to take on all the work as promised. This is a perfect example of integrity in the workplace, as you need to make the right choices, even if it is more difficult. Manoi has now proved to his colleagues and boss that he is reliable, witty and faithful to his words. It will probably be remembered when it's time to decide on a promotion.

4. Give credit when the deadline comes

In 1777, Samuel Adams wrote "Who Should Be Credited?" This is wise advice we can follow to maintain integrity. In the workplace, people need to work together, and complimenting each other can enhance each other's spirit and create a higher standard of work.

Example: Nina is having a hard time getting approval from her new boss, Mr. Nguyen. Nguyen also has strict standards for detail. It's a welcome change when he calls her to the office to praise her work, but unfortunately Nina soon gets his thanks a new streamlined invoice designed by her assistant Jane. Notice that it is mainly in the format. Nina told Nguyen that he was pleased to approve the new format, and she acknowledged Jane her ingenuity. Her work came from a department she manages, so it would have been easy for Nina to simply accept the praise from her boss. But to be honest, she shows that she is a sincere leader. This should impress her boss. Her boss will also find her inspiring her creativity and teamwork. She works hard, knowing that her Nina staff respects her and that their achievements are valued.

5. Follow the rules

Part of the integrity of the workplace is to live according to the rules and regulations carefully developed by the company to guide employee behavior and behavior. These rules help avoid bad habits such as non-professional wardrobes and bad email etiquette, but they also help you comply with laws and ethical standards.

Example: Ned calls a patient at her home and informs her of the latest test results. He checks the patient's privacy form and confirms that she only gave her doctor permission to leave a non-specific message to call back. When the patient's husband answers the phone, he asks to know the reason for the call. He sounds compassionate and anxious, but Ned cites the patient's confidentiality and politely hangs up. Company rules may not make sense and you may want to overwrite them. Ned may have sympathized with his worried husband and gave him more information about the test. But even if the rules made him uncomfortable, he showed his integrity by sticking to the rules. He prioritized patient rights over his feelings and showed his employer that he was credible with confidential information.

6. Treat people with respect

Another way to show integrity in the workplace is to follow good office etiquette and treat everyone with respect. This means being polite, professional and compassionate, even to those who may not work.

Example: Mari is part of a team that has spent the last six months developing new software for clients. At a meeting with her management, some issues related to her design became hot, and one of Mali's colleagues blamed her for all issues. Her accusations sting, but Mali is calm and asks him to explain in more detail so she can address his concerns. She does not disturb and suggests that other team members provide their opinions. Together, they investigate software problems and work towards solutions. When things are going well, it's easier to put your heart into your colleagues. In this case, Mali may have faced a hostile situation and blamed her hard to protect herself. Instead, she tried to keep things polite and allow everyone to speak up in the discussion.

7. Confront the right thing

Many examples of integrity in the workplace involve maintaining peace, playing well with others, and prioritizing the best interests of the employer over their own. However, being honest can mean disagreeing with colleagues and bosses.

Example: Hector steps into a break room at work and hears a couple of colleagues' friends making terrible remarks about one of the female coders. Hector remembers an article in everyday life that her girlfriend showed him about calling for sexism. He grabs an empty mug from the counter, names it a "sexist d * ckhead jar" and asks his companions to cough $ 5 each. Calling for sexism, racism, and other biased comments is not an easy task at work. Depending on who you are talking to, it can make things socially uncomfortable or endanger the safety of your work. Knowing your audience is just as important as communicating at work. Hector's jokes may be an effective way to embarrass a friend without causing controversy, but perhaps not the wisest way to take it with his boss. A subtle approach is usually recommended. In particular, if you have an isolated comment that you can blame, "I know it probably doesn't mean this ...", paying attention to your actions doesn't compromise your integrity. Always try the least aggressive reaction first. However, if you have repeated patterns of bad behavior, report it to your friendly boss or talk to someone directly. Especially in a hostile environment, the best bet is to start for a better company and encourage others to do the same. Sometimes employee turnover is high, and subsequent loss of productivity and profits is the only way to change the way companies do it.

As you can see, maintaining integrity at work is not always the easiest way. That said, it is the most personally rewarding and helps create a positive and healthy environment for both business and life.

Business Ethics and Media

Social media is a comprehensive term used to describe social interactions through a suite of technology-based tools, many of which are internet-based. This includes networking sites such as Facebook. Internet social media show special characteristics. One is that all published content will be available to potential viewers around the world almost immediately. This unique feature may determine, or at least determine, the particular moral entity of the services provided by the network.

The Internet has revolutionized the nature and speed of communication, enabling the rapid transmission of large amounts of data and information anytime, anywhere. This feature allows businesses that act as networking sites to build closer relationships with their customers and users. As a result, there is no doubt that management, CEOs, and even governments are paying more attention to (potentially) ethical issues related to companies in this sector. Why do these issues seem to be on the public agenda? One of the reasons is the growing public expectations, especially for social networking sites. Public attention has always pushed them to the forefront of the issue of "right" behavior. Within the framework of business ethics, states: “Companies see a brand as a set of values   and beliefs, as well as a clear corporate personality, which can attract customers and stimulate commitment and loyalty. Business success is a competing brand. It may depend on the perception of the brand's attributes and appeal compared to the brand, thus highlighting the need to nurture, manage, maintain and protect the brand. ”Of course, the theoretical question about social media ethics. One is whether it actually constitutes a separate discipline or is it just a form of business ethics. The prima facie distinction in this case is more apparent, as users tend to forget or overlook the economic and therefore speculative aspects of online networks.

The theory of business ethics consists of two research approaches, an empirical approach and a normative approach. Philosophy-trained researchers have introduced a purely normative and inexperienced way of studying business ethics, as they did earlier in other fields of professional ethics. Meanwhile, business school researchers trained in empirical methods have applied their skills to study key issues in business ethics (often adopted from marketing and elsewhere. Social media ethics tends to incorporate schemes of both empirical and normative approaches that create a strong flow of research. Perhaps the most important factor in media ethical behavior is regulation. What regulations should governments and businesses themselves impose? One answer is that regulation must be value driven. It can only come from inside. Enterprises need to pursue more active engagement with common values, ultimately aiming for value-driven self-regulation. In the financial services industry,lists five core values   that everyone wants to work effectively. These are i) fairness, ii) lack of candidness and deception, iii) responsibility, learning and accountability, iv) consideration for others, v) trust and credibility. Does social media, due to its unique nature, address a universally common value that ultimately distinguishes it from other corporate organizations as an ethical entity? To answer this question, we need to present this universally common concept and nature of value.

B. Moral Cosmopolitanism Basically, moral cosmopolitanism is a moral commitment to help humans.

Philosophically, it refers to the obligation to universally respect and promote basic human rights and justice, and to help fellow human beings in distress (eg foreigners). Almost all international concepts of morality consider the whole human being to be morally important. Therefore, everything must be properly taken into account in the actual deliberations of actions that may have a significant impact on basic rights. You can distinguish between the strict and moderate forms of cosmopolitanism. Within this territory, strict cosmopolitans force the obligation to provide assistance when weighed against additional obligations to help locals and siblings, or when locals and siblings are at stake. We are working on the claim that it will not increase. Based on this, theorists are guided by either utilitarian assumptions or Cantianassumptions . On the other hand, so-called moderate cosmopolitans recognize the cosmopolitan range of obligations to provide assistance, but claim that they also have special obligations to their compatriots .

Rights and Responsibilities Statement

In this study, Facebook's Rights and Responsibilities Statement (https://www.facebook.com/terms-Acquired: September 28, 2015), in particular Section 5, "Rights of Others" Apply the content analysis of "Protection of". The 10 points are shown below.

1. We respect the rights of others and expect you to do the same.

2. We will not post content on Facebook, infringe or infringe the rights of others, or otherwise violate the law.

3. If you believe you are in breach of this statement or our policies, you may delete the content or information posted on Facebook.

4. We offer you with tools to assist you protect your property rights. For more information, see How to Report an Intellectual Property Infringement Claim.

5. If you delete the content because it infringes the copyright of another person and you think you have deleted it by mistake, we will provide you with an opportunity to file a complaint.

6. If you repeatedly infringe the intellectual property rights of others, we will invalidate your account if necessary.

7. Do not use our copyrights, trademarks, or confusingly similar marks unless expressly permitted by the Brand Usage Guidelines or with prior written permission.

8. If we collect information from you, we will obtain your consent, make it clear that you are collecting your information (not Facebook), and a privacy policy that describes the information we collect and how we use it. Post.

9. Do not post other people's ID or sensitive financial information on Facebook.

10. Do not tag users or send invitation emails to non-users without your consent. Facebook provides a social reporting tool that allows users to provide feedback about.

Computer Ethics

Computer ethics is an ethic that focuses on how end users, programmers, and others involved in the use and development of computer programs and equipment choose how to behave when using computer technology. Refers to the principle. This includes how these individuals choose to act themselves in an online environment and the use of programs and other computer resources. This type of ethics is often associated with issues such as right to privacy and respect for intellectual property, and generally translates the moral principles commonly found in ethical codes into a computer-based environment.

Like other types of code of ethics, computer ethics must not only choose to engage in a particular action, but also refrain from other actions. For example, these ethics force users to share data that is considered in the public domain with others. At the same time, those same ethics eliminate the sharing of data that is considered proprietary. From this point of view, computer ethics can be seen as doing the right thing at the right time.

There are many issues that require the use of computer ethics. For example, proper ethics requires that proprietary software not be duplicated and distributed to others without the explicit permission of the entity that holds the copyright of the proprietary software. In the case of intellectual property, individuals who have access to the property with permission to use the data as part of their work will not pass on that information to others who are not authorized. This means that if a company develops a program for internal use, employees will not share the program with anyone outside the company without permission.

Computer ethics applies to everyone who uses a computer. This prevents individuals who want to practice ethical behavior from attempting to access someone else's email account without permission, engage in fraudulent hacking activities, or attempt to protect proprietary data for the purpose of misusing that data. Means Just as general ethics requires people not to access the personal documents of others, this same concept is transformed into the electronic world, where users use electronic technology for everyone else. Choose to respect your privacy.

Violations of computer ethics may be addressed by law or regulation, but they may not be crimes that can be easily prosecuted. The fact that some people choose not to take ethical actions when using computer systems is against antivirus software, spyware protection programs, and other resources designed to prevent unauthorized access to data. Proven by rising demand. Like other codes of ethics, computer ethics focuses on dealing honestly and openly with others, respecting boundaries, and generally adhering to the right to keep information private when others choose. I have it.

Privacy issues

Hacking – An illegal intrusion into your network or computer. A hacker can break into the security level of your computer system or network and gain unauthorized access to other computers.

Malware – means malicious software created to damage your computer system. Common malware is , Trojan horses , worms,spyware  and viruses . Viruses can delete files from your hard drive, but spyware can collect data from your computer.

Data protection – It is also known as  information privacy or data privacy   . This is the process of protecting data that is intended to affect the balance of individual privacy rights while allowing the data to be used for business purposes.

Anonymity – A way to mask a user's identity through various applications.

Intellectual Property Rights

Copyright: is a form of intellectual property that grants publication, distribution and use rights to the author. This means that any idea created by the author cannot be used or disseminated by anyone else without the permission of the author.

Plagiarism - is an act of copying and posting someone else's work without proper citation. It's like stealing someone else's work and posting it as your own.

Cracking: is a way of breaking into a system by overcoming the security functions of the system. It is a way to bypass the registration and authentication steps when installing software.

Software license: allows the use of digital material following the license agreement. Ownership remains with the original copyright owner, users are only licensed to use the material as per the agreement.

Effects on society

Jobs: Some jobs have been eliminated, while others have been simplified as computers have taken over businesses and businesses. Things can now be done with a single click, whereas before it took multiple steps to accomplish a task. This change can be considered unethical as it limits the skills of employees.

There are also ethical concerns about the health and safety of employees who get sick from constantly sitting, looking at computer screens, and typing on the keyboard or clicking the mouse.

Environmental Impact: The environment has been affected by computers and the Internet, as so much time spent using computers increases energy use, which in turn increases the emission of greenhouse gases.

There are ways we can save power, like limiting the computer's time and turning it off or putting it to sleep when not in use. Buying energy-efficient computers with the Energy Star label can also help save the environment.

Social Impact: Computers and the Internet help people stay in touch with family and friends. Social media has been very popular today.

Computer games influenced society both positively and negatively. The positive effects are better hand-eye coordination, stress relief, and better strategic thinking. The negative effects are addiction for players, isolation from the real world, and exposure to violence.

Information technology helps the government improve services to its citizens. The advanced database can contain big data that the government collects and analyzes.

Information technology helps businesses by automating processes, reports, and analytics.

Corporate Social Responsibility

Corporate social responsibility, or "CSR," is the act of merging environmental and social concerns with the planning and operations of a business. These programs are based on the idea that companies can reduce their adverse social and environmental impacts in the world.

What is Corporate Social Responsibility?

Corporate social responsibility can refer to any effort to improve a company's respect for the environment and increase its social impact. Companies can implement CSR efforts as a stand-alone program or as part of a larger campaign. Increasingly, companies are creating CSR programs that involve all parts of their business and have staff and resources dedicated to CSR.

CSR programs vary in scope, but some features include:

Although CSR programs are often the result of pressure within the community, Harvard Business School research shows that, once implemented, these programs are often widely supported within the company as well.

One report found that 86% of S&P 500 companies published reports detailing their CSR and sustainability efforts in 2018.4 In 2013, that number was 72%; in 2011, it was less than 20%.

Corporate Social Responsibility Initiatives are based on four categories:

Ethical responsibility is the protection of employee well-being by ensuring fair labor practices for employees and their suppliers. The ethical labor practices of our suppliers mean that we guarantee the use of products that are certified to meet fair trade standards. Ensuring fair work practices for employees means that there is no gender, racial, or religious discrimination among employees, and that each employee is given equal pay for equal work and better living wage compensation. To do.

Here, a good example is Google. Google employees have a high level of work satisfaction because they are well paid and paid for their work. Google's work environment is supportive and the company protects the well-being of its employees. Google offers free meals at work, so you can save a lot of money from your wages. Google provides employees with free access to campus cafes, microkitchens, and other breakfast, lunch, and dinner options.

2.  Charitable Responsibility:

Charitable responsibility means serving humanity. This standard pays attention to the well-being of the underprivileged and needy who are in great need of our support to maintain on this planet. Companies fulfill their philanthropic responsibilities by donating time, money, or resources to national or international level philanthropic organizations and organizations. These donations are primarily provided for a variety of valuable purposes, including human rights, national disaster relief, clean water and educational programs in developing countries.

No other business tycoon has fulfilled his philanthropic responsibilities as much as Bill Gates. Bill Gates has donated billions of dollars to the Bill & Melinda Gates Foundation. The foundation supports a variety of activities, including education, malaria eradication and agricultural development.

3.   Environmental responsibility:

Currently, we need to focus on two major areas of the environment. It is pollution control and greenhouse gas reduction. Companies must fulfill their financial responsibilities as consumers become more aware of environmental issues. Today, businesses want to take the necessary steps to save the planet and protect all life on the planet. Companies interested in reducing air, land and water pollution are improving their status as good corporate citizens while benefiting society.

An example of environmental responsibility is Tesla Motors, which designs cars by combining style, acceleration and handling with advanced technology to be more environmentally friendly and reduce pollution. Tesla cars do not require petrol refueling and can be recharged at home.

4.  Financial responsibility:

Financial responsibility is an interrelated area that focuses on balancing business, the environment and philanthropy. Financial responsibility adheres to the established standards of ethical and moral regulation. In this context, companies seek to find solutions that can drive business growth and generate profits by benefiting their communities and our communities.

Here, economic decisions are made at the same time, taking into account the overall impact on society and business. Therefore, financial responsibility can improve business operations while engaging in sustainable practices.

How Corporate Social Responsibility Works

There is little doubt that CSR programs should exist in all companies. There is evidence to show that companies with strong CSR programs benefit from better public relations and have happier customers. Typically, this translates into improved company profits, which in turn satisfies stakeholders.

In some cases, the positive financial impact of CSR is obvious . For example, a shift to renewable energy sources like solar panels on corporate campuses could result in lower electricity costs over time.

A Babson College report reviewed hundreds of studies of CSR programs. The reviewers found that programs can have a strong impact on a company's brand and market value and reduce risk.5 The report's findings found that CSR programs have the power to:

Increase market value by up to 6%

Reduce systemic risk by up to 4%

Reduce the cost of debt by 40% or more

Increase the price premium by up to 20%

Reduce staff turnover rate by up to 50%

Benefits of corporate social responsibility.

1. Improving employee satisfaction

How a company treats its community speaks a lot about how it treats its employees. People who feel respected and supported at work are often more productive and happy at work. By giving employees the opportunity to volunteer, especially during working hours, it creates a sense of community within the organization and a connection with the surrounding community. Employees gain motivation and pride in their work through these self-development opportunities.

Employees who are actively involved in the community are also brand ambassadors. The more they engage and invest in your organization, and the larger the community, the more productive they become. In fact, companies with very enthusiastic employees have increased their business profitability by 21%. What's better than a happy employee promoting your brand while helping your neighbors?

2. Improvement of public image

In today's digital age, companies demonstrating corporate social responsibility have gained exposure and admiration for their involvement. Your brand's reputation can only benefit from the good deeds of your community. Please think about it. Consumers feel better when they buy products and services from companies that support the community.

Don't miss the opportunity to publicize your CSR initiatives and spread your involvement in the community. Tweet, post, and share social programs. Informing the public of your good deeds only works to enhance the general image of your brand.

3. Improving customer loyalty

In a 2016 Neilson survey, 56% of participants said that "brands known for their social value" were the biggest driver of purchases. In addition, 53% of participants said that "brands with community commitment" are the main purchasing drivers.

If your corporate value matches their personal value, your customers are more likely to be loyal to your brand. In addition, millennials, the largest population beyond baby boomers by 2019, have recently been a driving force in the market. According to Forbes contributor Sarah Landrum, millennials prefer to do business with "companies and brands with a pro-social message, sustainable manufacturing methods, and ethical business standards." CSR programs serve to demonstrate corporate values   and demonstrate that teamwork, community involvement, and involvement are at the top of core values.

4. Improving creativity

Want your employees to start thinking outside the box? Want to increase your company's innovation? Our CSR efforts encourage employees to take on new challenges and rejuvenate their jobs.

Through this social involvement, employees feel the power to begin contributing to the big picture. They have the potential to come up with new ideas for products and internal processes, and to innovate new problem-solving solutions. Showing the company's values   and passion through donations to the community encourages (and supports) employees to develop new and better ways to work.

Key takeaways:

5.   Workplace cohesion, by definition, means honor, trust, and integrity, when the example reveals importance.

6.   A person who shows honesty attracts others because he is credible and credible.

7.   One of the key values   that integrity seeks from potential employees is that it is the fundamental value of running a business.

8.   According to Chief Speaker, Management Consultant, and Executive Coach Dunkline, there are three types of integrity.

9.   Workplace policies are designed to guide you from best practices in everything from dress code to clothing.

10.   Mistakes are easy to make, but the most important thing is how to handle and correct them.

11.   Part of the integrity of the workplace is to live according to the rules and regulations carefully developed by the company to guide employee behavior and behavior.

12.   Another way to show integrity in the workplace is to follow good office etiquette and treat everyone with respect.

13.   Social media is a comprehensive term used to describe social interactions through a suite of technology-based tools, many of which are internet-based. This includes networking sites such as Facebook.

14.   Philosophically, it refers to the obligation to universally respect and promote basic human rights and justice, and to help fellow human beings in distress

15.   Rights and Responsibilities Statement

16.   Computer ethics is an ethic that focuses on how end users, programmers, and others involved in the use and development of computer programs and equipment choose how to behave when using computer technology.

17.   Violations of computer ethics may be addressed by law or regulation, but they may not be crimes that can be easily prosecuted.

18.   Some jobs have been eliminated, while others have been simplified as computers have taken over businesses and businesses.

19.   The environment has been affected by computers and the Internet, as so much time spent using computers increases energy use, which in turn increases the emission of greenhouse gases.

20.   Information technology helps the government improve services to its citizens.

21.   Corporate social responsibility, or "CSR," is the act of merging environmental and social concerns with the planning and operations of a business.

22.   Corporate social responsibility can refer to any effort to improve a company's respect for the environment and increase its social impact

23.   Charitable responsibility means serving humanity. This standard pays attention to the well-being of the underprivileged and needy who are in great need of our support to maintain on this planet. Companies fulfill their philanthropic responsibilities by donating time, money, or resources to national or international level philanthropic organizations and organizations.

24.   Financial responsibility is an interrelated area that focuses on balancing business, the environment and philanthropy.

25.   A Babson College report reviewed hundreds of studies of CSR programs

1.5 Problems in Communication/ Barriers to  Communication-Physical/ Semantic/Language /Social Cultural/Psychological barriers ,Ways to overcome these Barriers 

Problems in Communication Barriers

Definition of communication barriers: "Obstacles or problems in the communication process that interfere with / interfere with the communication process are called barriers."

Barriers are part of the communication process. Encode and decode whenever you are communicating. We use different channels to pass messages. At any level or at any stage or moments.

There may be a problem with the communication process. The sender may not be using the correct language that the recipient can understand. The receiver may not be able to decode correctly. There is a lot of noise around us and it can get in the way of us. Barriers rarely occur in the process of communication. Often, there are barriers to the minds of senders and recipients. The intended message is not sent to the recipient.

Barriers to communication

If you're shooting closed doors, tall cubic walls, or blocked areas, you're heading in the right direction. Physical barriers are often specific obstacles or boundaries that separate team members.

It's not exactly specific, but keep in mind that distance can also be counted as a barrier in this category.

Communication is further complicated when team members are geographically dispersed and unable to work side-by-side physically (so Buffer's 2020 Remote Work Report shows communication and collaboration when working remotely. Turned out to be the biggest problem, only in loneliness).

How to knock them down:

Language barriers: Barriers created by differences in language, word meaning, and pronunciation can cause confusion among people. Language means related to that language. Semantic means the meaning of a word. The following is

2.  Language / Semantic barrier

Lack of different or common languages   can create communication problems. People who do not understand their mother tongue or even a foreign language cannot communicate well. This is a very difficult situation.

Word diversity: Words have different meanings. The power of words is a gift to humans, but at the same time multiple meanings and spellings of words can cause communication problems.

Words with similar pronunciation but different meanings [homophones] can also cause communication problems. For example. Exceptions-accept, fair fares, council-lawyers, principles [etc.].

Terminology used by professionals such as engineers / doctors or other professionals [Terminology]. Terminology is often used unintentionally. However, the general public and those who do not understand the meaning of these words are facing problems.

Bypassed instructions: Means that the shortcut is used many times while passing a message. For example. The manager ordered the newly appointed secretary to burn a CD. She literally burned it. He intended to copy the CD

How to knock them down:

Of course, if there is a big difference in language at work, you need to look into translation services to make up for the difference. However, please note the following:

Pay attention to the jargon and encourage team members to explain it as simply as possible. You can also turn it into a fun "jargon alert" type of game to raise awareness when you get into the habit of using complex acronyms and terms.

Also remember your body language. Do not neglect nonverbal communication, as different gestures and postures are viewed differently by different people.

Use visuals, demonstrations, and examples where possible. These help to be much clearer than written or verbal communication.

3.  Socio-cultural barriers:

Culture is a way of life, values, or principles. Cultural differences between people can create barriers. Various religious practices are followed around the world. There are many time differences in culture, which can be misleading in communication.

Globalization and liberalized policies in business allow people around the world to travel and work in multinational corporations and businesses. This has led to a mixture or mixture between people, but due to differences in language, religious practices and dressing styles, people are often confused and unable to understand each other correctly.

This led to a communication failure. Below are examples of sociocultural barriers.

How to knock them down:

If there are cultural barriers, you may want to think that it is better to build a homogeneous team. That is not true. We need to find ways to overcome these cultural barriers so that we can communicate well and enjoy the benefits of diverse teams. Here are some ideas:

Invite employees to create guides or "user manuals" that share important information about communication preferences, such as how to work effectively and how to receive praise and feedback.

Celebrate the differences between teams at various events and educational opportunities (they are fun and understandable!).

Use personnel analysis tools such as F4S to measure the work styles and preferred communication styles of each team member, and use culture tools to switch between different cultures to find potential friction points. For example, a slightly lower motivation for Culture A's "reflection and patience" can result in a very low motivation for Culture B and a higher "reflection and patience" score for the average worker. This shows that Culture A team members can feel impatient in a hurry when working with Culture B team members. By recognizing this, you can relieve tension before the start.

4.  Psychological barriers:

Psyche means spirit. Psychological barriers arise in the mind. The human mind is very complicated to understand. We face many conflicts because of the situation and the events around us. Therefore, these barriers always occur. But the real problem is that people don't accept that these barriers exist in their minds. Psychological barriers are created many times due to status, old age, and ego issues. These are difficult to overcome.

Accept that they are facing barriers or lacking the proper understanding to face the world. The following are situations or examples of psychological barriers.

How to knock them down?

Psychological Barriers: It is true that it is difficult to overcome or resolve psychological barriers. You have to accept mistakes and restrictions. This leads to an understanding of human life. People do not accept their shortcomings or restrictions. This leads to-

Lots of problems. We need to be respectful and humble of others. In many cases, the sender and receiver are not properly prepared. Therefore, this causes communication problems. Misunderstandings, lack of interest, mental and physical disabilities

This can cause problems. Your boss and all reporters need to work hard to overcome the problem.

Key takeaways:

1.6 Listening- Importance of Listening Skills ,Obstacle to Listening , Cultivating Good Listening skills

Listening is a soft skill that allows people to understand the information that others convey to them. This is part of a communication skills set that includes speaking and interpersonal skills, also known as verbal communication.

Hearing is one of our five senses, physical fitness, but hearing is a skill that individuals can acquire and improve throughout their lives. Good listening skills can help you to be good in most professions, but in some professions good listening skills are essential.

Importance of Listening skills

1. Listening develops interpersonal relationships

Listening is often seen as a behavioral process in which the listener later makes a conscious effort to hear and understand the word in order to respond in both nonverbal and linguistic ways. This can occur when two individuals, one speaker and the other listener, meet, or in a group where the majority of people listen. Speakers are more confident when they see someone trying to hear their words. He feels cherished and it encourages respect and trust.

The speaker, in turn, is more harmonious with the listener and ultimately provides him with cooperation at most levels. It is true that the quality of conversation is deeper and better when people tend to listen. An intimate and intimate relationship can be built, which can lead to a positive relationship.

It helps the speaker convey his message more confidently, and this brings a meaningful conversation that proves beneficial to both parties. The importance of listening is that it develops interpersonal relationships and promotes mutual respect and understanding.

2. Listening helps to clarify the underlying problem

Listening to the conversation helps you send a strong message to the person you are interacting with. It shows your 100% involvement and your intent to understand and communicate about a given topic. The listener has the ability to influence people silently and lead to his thinking with the help of nonverbal communication. Status.

These non-verbal cues are excellent indicators of intimate and meaningful conversations and tend to have a significant impact on the speaker. Listeners can learn more about the topic by paying attention to the words as well as the speaker's body posture. He proves compelling because he can motivate and influence in the way he wants.

The importance of listening reveals a hidden underlying problem that cannot be achieved by claiming only speaking because the speaker shut down and was unable to decipher something verbally. It is useful for. Or nonverbal communication.

3. Listening develops communication skills

Listening is an important life skill that is considered the basis of human interaction. If you want to be a good communicator, the first thing you need to do is open your eyes and ears and start listening.

A good communicator is not someone who can convey your thoughts and persuade others powerfully, but someone who listens, understands, understands, and encourages conversations from both ends. It is good listening skills that show that a person is interested and listening with the intention of participating.

In most cases, listening has proven to be an important factor in facilitating productive communication. It also helps listeners see their contributions and whether they are adding important ideas, actions, or thoughts to their interactions that will be meaningful and fruitful in the long run.

The importance of listening is that it helps you develop and hone your good communication skills and see things from a different perspective.

4. Listening helps to collect facts

When someone listens to a conversation, he can gather information that might not have been visible in other situations. Nonverbal communication is as important as linguistic communication and helps to absorb facts. Collecting them keeps you in a loop and avoids jumping to unnecessary conclusions. When a person does not anticipate things, he can make informed decisions without worrying about how and why. His attention lies in what he wants to convey effectively.

If the listener is intuitive, don't forget to look for the story behind the words so he can monetize the viable opportunity. The importance of listening is to help you collect facts and make discoveries that may have a direct and indirect impact on current and future transactions.

It's easy to pay close attention to the speaker while listening. That way, you can avoid unnecessary confusion around you, see and understand the nuances of the conversation, and focus on the little things that ultimately have a big impact on you. Decision making. Listening carefully can help you determine what is not being said and what is true.

5. Listening helps avoid trivial conversations

When they are devoted to speaking, they have less chance to hear. Important facts and information are lost in the conversation. Most of us tend to be distracted and engrossed, so we don't pay much attention to the conversations that are happening with us. I try to look carefully, but the whimsical behavior of the listener tells the speaker another story. Sometimes people also continue to interrupt to cross their point of view or to seek clarification about a problem.

In such a situation, the facts are lost and the conversation goes downhill. The importance of listening is that it helps to avoid trivial conversations so that stakeholders can be relevant and responsible for important things in planning things.

6. Listening will help you to understand better

Listening is a deliberate attempt by a person to understand the words and the message behind them. It's an important skill that helps minimize the possibility of error, as the listener is tuned for every nuance of the speaker. He is paying attention to learn about the hidden meaning. The importance of listening is that it helps to develop a better understanding of facts, thoughts and ideas.

It is a creative force that acts as a magnet and encourages people to open up. Listeners are real strategic thinkers because they know the importance of this soft skill and how to get the most out of it. Most of us don't mind listening to and understanding the concerns of others, which can cause distrust and accidents during conversations.

It is important that the speaker matches your personality, and this is only possible when someone listens to his thoughts and appreciates them. The simple fact is that everyone wants to hear. When someone feels they are actually listening, it helps to foster a better understanding and mutual respect that can lead to finding amicable solutions to all problems.

7. Listening helps resolve disputes

Conflicts are common in organizations. Unfortunate clients and customers create unproductive work environments for efficient productivity. What if employees and customers talk and discuss at the same time? This causes standoffs that seem impossible to resolve of any kind. The importance of listening in such situations is that it helps resolve disputes.

When an organization's management or employees strive to listen to their customers and their dissatisfaction, it will pave the way for understanding. When someone really feels listening, he automatically begins to settle down.

It is the fact that listening promotes problem-solving opportunities by minimizing negative emotions. The real concern is to boost interpersonal relationships and promote trust that leads to dispute resolution.

8. Listening promotes a better personal life

Successful leaders and entrepreneurs recognize their success in their ability to listen effectively. It is an important skill that is equally beneficial in both personal and professional life. Those who show the ability to listen are in high demand, as others are automatically drawn to him.

By talking to the person listening to the conversation, you can understand your own words, and the speaker can understand the words and their messages and distinguish between good and evil.

The person who can hear has a vast social circle with more friends who want to associate with him on a personal level. Listeners can help increase self-confidence and self-esteem by giving credibility to the spoken language.

9. Listening promotes a better working life

In a professional environment, listening is a skill that everyone respects. Every organization wants to hire employees who can hear and understand things. This is the key to effective communication, and organizations often provide training to new and existing employees to acquire and hone this soft skill.

The listening process involves taking responsibility for, understanding, interpreting, analyzing, evaluating, and responding effectively to the underlying message. Hearing is done by the ears and the senses, but to hear it requires both the ears and the mind to be synchronized. The importance of listening is that it gives you a better perspective and helps you reach further in your professional life.

It helps improve relationships in the workplace and automatically increases employee and company productivity and efficiency. Listening is an important aspect of a working environment because it helps improve a person's knowledge of a particular problem because it is easy to collect facts by simply observing and listening.

This helps save time and energy as listeners can prevent the problem from spreading. Professional relationships thrive when one is ready to listen to others and adjust to the situation. Listening skills facilitate innovative work, increased creativity, reduced mistakes, increased efficiency, increased productivity, increased client satisfaction, and sharing of important information. If you listen carefully, your speakers will definitely feel at ease.

It also prevents misunderstandings and misunderstandings of words in conversation. When someone is willing to hear and understand the speaker's point of view, others are also ready to offer better hands in negotiations and compromise. Organizations consider listening skills to be important because they can calm turbulence and promote better trading at the negotiating table.

The workplace is an essential place to listen to information, understand the message, and evaluate it. It is a person's listening skills that help make the job more exciting and interesting, as they trust those who show empathy, understanding, and kindness by focusing and listening to their dissatisfaction.

10. Listening reassures the speaker

Listening is an important skill that allows the speaker to be undisturbed when the speaker is saying something and allows the listener to focus on the speaker's words and the underlying message. Listeners are always in the best possible seat because they can look back at the hidden emotions and messages of the conversation and think about what to do next.

The listener continues nonverbal communication through his actions and gestures to bring in further linguistic and nonverbal contributions from the speaker. The importance of listening is to get rid of the distractions and reassure the speaker. When the listener patiently empathizes with the speaker, it leads to mutual respect and understanding.

Listening is the process by which the listener can dig up new information, ponder the opinions of others, and gain new perspectives on how to see the world, especially his surroundings. You can connect speakers and listeners to increase productivity in the future.

Obstacles of Listening

General barriers to listening

There are many things that can get in the way of listening, but you need to be aware of these barriers in order to be a more effective listener. Many of them are bad habits. Barriers to effective listening and bad habits include:

Cultivating Good Listening skills

Good listening depends on attitude. Proven listening techniques are essential for effective listening. But our listening attitude is the difference between techniques that create meaningful, honest, informative conversations and hollow, dishonest conversations that others can feel a mile away. Trying to truly understand the speaker needs to be our greatest motivation.

Seven ways to cultivate good listening skills

1. Decide to learn at least one thing

Have curiosity Please listen with sympathy.

Hidden in everyone are experience, wisdom, core beliefs, unique ways of seeing the world, creative ideas, dreams, plans, hopes and inspirations.

I treat each conversation as an opportunity to discover these "treasures" and learn something, even "boring" conversations. In many cases, it does not destroy the earth. But by maintaining this listening attitude, I always look at life a little differently.

2. Choose loosely

Give the conversation the time you really need.

Stop what you are doing to focus completely on the speaker. Listening involves paying full attention to what they are saying in order to ask appropriate questions that deepen their understanding of the message.

However, in some cases this is not possible. They may have interrupted important work. Or your mind may be engrossed in other concerns.

If you can't pay close attention, don't try to rush into a conversation. Ask them for a few minutes to finish what you are doing. Or suggest a specific time when you can concentrate. It turns out that most people are obedient to this request.

3. Exercise patience

Being patient and listening creates compassionate conversations.

In a group situation, don't feel obliged to jump into the story first (unless you're promoting it). Absorbs dynamics. Listen to what is being shared. Ask questions to inform yourself of people's views on the current topic. That way, when you share you, others will kindly listen.

If this is your first time joining a group, sit carefully in the backseat until you recognize yourself as a guest and are invited to be more fully involved. This builds a relationship of trust. Observe the important etiquette in progress and occupy yourself. Then ask and listen to your respectful questions.

Some people take the time to share their views, whether in a one-on-one or group situation. Do not disturb them or end the sentence. Give them the space they need. Encourage them with nods, proper eye contact, and back channel signals such as "mhm", "yes", "aha", "uh-huh", "go on", and "that makes sense". When waffling, sometimes use questions to focus a bit, but avoid manipulation. This effort is often rewarded with useful insights that would not have been shared if they had been impatiently shortened.

4. Listen with respect

Attacking someone, no matter how others talk to us, has no effect on the discussion or relationship.

Calm down and solve. Refuse to adopt their listening attitude. Treat them with respect as you would expect them to be treated. Take advantage of the opportunity to explore their emotional reactions by asking retrospective questions.

Asking questions is also a useful technique to help you manage your emotions and their emotions. It moves both of you from an emotionally elevated state to a more objective and rational state. [1] And when responding, be frank, honest, and clever.

From a more positive side, listening with the true goal of understanding someone will make them feel respected and valued-clearly that people have taken the time to listen. We appreciate. Often they start listening to me with the same respect.

5. Assuming positive intentions

When we feel that what is said is harsh or inaccurate, it is easy to make negative assumptions about that person. "They are incompetent." "They are lying." "They have it for me." "They don't care." "They have a hidden agenda”.

But in reality, their internal motives in this particular situation are unknown. Our negative appreciation for that person comes from our prejudices, past experiences, opinions, core values, and so on.

To avoid misunderstandings, start by assuming that they have a positive intent, even if you don't know them personally or have a good relationship with them. Suppose they want to share factual information that is useful in their current situation and efforts.

It's okay to be vigilant based on past experience with them. However, start positive and then use your listening skills to determine if a negative assessment is needed in this case.

By assuming positive intentions, I found that I listened much better. I will be more objective. I am defensive and not critical. It's easier to manage useless inner emotions. I avoid making disappointing comments-it scares me the number of times I almost irreversibly hurt a good relationship! I am eager to explore the current situation with thoughtful questions in order to truly understand the speaker's point of view.

6. Compensate for personal bias and filters

No matter how good we are, we are only listening to what we think others must mean in fact. This is because we filter their words, gestures, voice tones, etc. through their life experiences, attitudes, basic beliefs, and worldviews.

In addition, there are flaws in the way our brain processes information. These are called "cognitive biases". The three common cognitive biases that affect listening are:

The main ways to overcome filters and biases and improve your listening attitude are:

d. Ask immediately if this paraphrase correctly understands their meaning.

7. Understand that listening is as important as speaking

Simply knowing the importance of listening can provide the very necessary motivation to make a listening effort.

Often, listening can feel like a cousin of speaking- "they start expressing their opinions while we stand there." However, this is actually a misconception and makes listening worse.

Being a real listener is a position of strength.

Certainly, at some point in the conversation, you need to create a space to express your opinion. But what are we based on those views? Assumption? Very dangerous!

Recently, the salesman felt pressure when asked why the cost of service was high. I wanted to beat the price, so he began to justify it defensively. But then, surprisingly, I went on to discount my work.

He gave up too much.

Asking me a few questions in reply would have revealed that I was simply happy that his price was right. By the way, I will share this with him.

We have taken the time to understand the speaker's perspectives, motives, and constraints so that listening can make informed decisions.

Key takeaways:

Reference: