Q1) Explain the concept of planning.
A1) Arranging is the principal the board work, which includes choosing previously, what could possibly be done, is it to be done, how it is to be done and who will do it. It is a scholarly cycle which sets out an association's destinations and creates different strategies, by which the association can accomplish those goals. Precisely, how to accomplish a particular objective. Arranging is only speculation before the activity happens. It encourages us to bring a peep into the future and choose ahead of time the best approach to manage the circumstances, which we will experience in future. It includes legitimate reasoning and objective management.
Q2) Explain the process of Planning.
A2) PROCESS OF PLANNING -
1. Perception of Opportunities: Perception of chances isn't carefully a portion of the arranging cycle. In any case, this consciousness of chances in the outside climate just as inside the association is the genuine beginning stage for arranging. It is essential to investigate conceivable future chances and see them plainly and totally.
2. Establishing Objectives: This is the second step in the arranging cycle. The major authoritative and unit destinations are set in this stage. This is to be accomplished for the long haul just as for the short reach. Objective determine the normal outcomes and show the end purposes of what can anyone do, the essential accentuation is to be set and what is to be cultivated by the different kinds of plans.
3. Planning Premises: After assurance of hierarchical destinations, the subsequent stage is setting up arranging premises that is the conditions under which arranging exercises will be attempted. Arranging premises are arranging suspicions the normal ecological and interior conditions.
4. Identification of Alternatives: The fourth step in arranging is to distinguish the other options. Different options can be recognized dependent on the hierarchical destinations and arranging premises. The idea of different choices recommends that a specific target can be accomplished through different activities.
5. Evaluation of Alternatives: The different elective strategy should be investigated in the light of premises and objectives. There are different methods accessible to assess choices. The assessment is to be done in the light of different variables. Model, money inflow and outpouring, chances, restricted assets, expected compensation back and so onward, the options should give us the most obvious opportunity with regards to meeting our objectives at the least expense and most noteworthy benefit.
6. Choice of Alternative Plans: This is the genuine purpose of management. An investigation and assessment of elective courses will reveal that at least two. Which is appropriate and advantageous and fit one is chosen.
7. Formulation of Supporting Plan: After planning the fundamental arrangement, different plans are determined in order to help the principle plan. In an association there can be different subsidiary plans like making arrangements for purchasing gear, purchasing crude materials, enlisting and preparing individual, growing new item and so forth these subsidiary plans are figured out of the essential or fundamental arrangement and perpetually needed to help the essential arrangement.
8. Establishing Sequence of Activities: After detailing essential and subordinate plans, the arrangement of exercises is resolved so those plans are placed without hesitation. After choices are made and arrangements are set, spending plans for different periods and divisions can be set up to give designs more solid importance for execution.
Q3) Explain the steps involved in decision making process.
A3) Steps involved in decision making process:
Identify the decision: The initial phase in creation the correct choice is perceiving the issue or opportunity and choosing to address it. Decide why this choice will have any kind of effect to your clients or individual representatives.
Gather information: Next, it's an ideal opportunity to accumulate data so you can settle on a choice dependent on realities and information. This requires making a worth judgment, figuring out what data is applicable to the current choice, alongside how you can get it
Identify Alternatives: Once you have an away from of the issue, it's an ideal opportunity to distinguish the different arrangements available to you. All things considered, you have various alternatives with regards to settling on your choice, so it is essential to concoct a scope of choices.
Weight of evidence: In this progression, you should assess for attainability, agreeableness and allure to realize which option is ideal. It very well might be useful to search out a confided in second feeling to increase another viewpoint on the current issue.
Choose among alternatives: When it's an ideal opportunity to settle on your choice, be certain that you comprehend the dangers associated with your picked course. You may likewise pick a mix of options since you completely handle all significant data and expected dangers.
Take action: Next, you should make an arrangement for execution. This includes recognizing what assets are required and picking up help from workers and partners.
Review decision: A frequently ignored yet significant advance in the decision-making cycle is assessing your choice for adequacy. Ask yourself what you progressed admirably and what can be improved next time.
Q4) Explain Bounded Rationality.
A4) Bounded Rationality-
Bounded rationality is the idea that we make decisions that are rational, but within the limits of the information available to us and our mental capabilities. Economists who think of us as ‘boundedly rational’ don’t see us as an ‘economic superman’, or homo economics that spends his life optimizing the happiness created by every decision. Instead, they see us as satisfiers — as people who choose the option that will satisfy their needs and wants without putting too much effort into making sure they’ve considering every single possibility.
Bounded rationality basically tones down a lot of the assumptions that go into homo economics. Satisfiers are a more diverse bunch, with unique tastes and preferences that change over time. Satisfiers are not particularly good at making consistent decisions or predicting consequences of their choices. They often decide things, not out of calculated self-interest, but for other reasons, social norms, ethics, fairness, love, peer pressure, and so on. Sometimes they even decide things on a whim, with little or no thought of the consequences.
Satisfiers almost never have full information about a choice, and the time and energy needed to get more information is usually just not worth the bother. They often don’t even know exactly what they want, or what will make them happy. While homo economics, generally speaking, gets happier by buying more things, the satisfier is more complicated, and is often more concerned about how they’re doing in relation to other people.
The satisfier obviously looks a lot more like a human being than homo economics does. But this makes the satisfier much harder to predict. Their decision-making process is complex, and incorporates a lot of different variables. They’re shaped by other people and the economic situation they find themselves in. All this makes it harder to make sweeping claims about what satisfiers will do in a given situation. And even the satisfier is a simplification of how people actually behave! Turns out we’re a pretty complicated bunch.
Q5) Explain the process of MBO (Management by Objectives).
A5) MBO (Management by Objectives) Process:
The executives by goals (MBO) is presently polished the world over. However, regardless of its wide application, it isn't in every case clear what is implied by MBO. Some actually consider it an evaluation apparatus, others consider it to be a persuasive strategy; still, and others consider MBO and arranging and control gadget. The idea of 'The board by Objectives' (MBO) was first given by Peter Drucker in 1954 (The Practice of Management'). The board by goals (MBO) is a complete administration framework dependent on quantifiable and participative set destinations. MBO is presently generally drilled everywhere on the world. In any case, regardless of its enormous scope application, the importance of MBO isn't yet in every case clear. To certain individuals, it is an evaluation device; others think about it as a persuasive procedure, while others view it as an instrument of arranging and control. The exhaustive administrative framework that coordinates many key administrative exercises in an orderly way and that is intentionally coordinated toward the compelling and effective accomplishment of authoritative and individual goals.
1. Define Organizational Goal: Goals are basic issues to hierarchical adequacy, and they fill various needs. Which must all be fittingly overseen and various types of directors must be associated with defining objectives. The objectives set by the bosses are starter, in light of an examination and judgment concerning what can and what should be cultivated by the association inside a specific period.
2. Define Employees Objectives: After creation sure that representatives directors have educated regarding relevant general targets, systems and arranging premises, the administrator would then be able to continue to work with workers in setting their destinations. The administrator asks what objectives the representatives accept they can achieve in what time-frame, and with what assets. They will at that point examine some primer musings about what objectives appear to be achievable for the organization or office.
3. Continuous Monitoring Performance and Progress: MBO measure isn't just fundamental for making line administrators in business associations more powerful yet in addition similarly significant for checking the exhibition and progress of workers. Recognizing insufficient projects by contrasting execution and pre-set up targets. Utilizing zero based planning. Applying MBO ideas for estimating individual and plans. Planning long and short-range targets and plans. Planning a sound hierarchical structure with clear, obligations and management authority at the suitable level.
4. Performance Evaluation: Under this MBO cycle execution audit is made by the investment of the concerned chiefs.
5. Providing Feedback: The dutiful fixings in a MBO program are nonstop input on execution and objectives that permit people to screen and address their own activities. This ceaseless input is enhanced by occasional proper evaluation gatherings in which bosses and subordinates can audit progress toward objectives, which lead to additional criticism.
6. Performance Appraisal: Regular audit of worker execution inside associations. It is done at the last phase of the MBO cycle.
Q6) What is Corporate Planning?
A6) The term corporate planning denotes planning activities for the whole enterprise.
The basic focus of corporate planning is to determine the long-term objectives of the organisation as an entire .then to get plans to attain these objectives taking into mind the likely changes within the external environment (macro level). Corporate planning is usually carried out at the top level of management.
“Corporate planning includes the setting of objectives, organising the work, people and systems to enable those objectives to be attained, motivating through the planning process and thru the plans, measuring performance then controlling progress of the plan and developing people through better decision making, clearer objectives, more involvement and awareness of progress.” —David Hussey
Hussey has given a broad definition of corporate planning. It covers various functions of management besides defining planning. Corporate planning is that the total planning activities in the organisation and not the entire management functions.
“Corporate Planning is the continuous process of creating present risk-taking decisions systematically and with the greatest knowledge of their futurity; organising systematically the efforts needed to carry out these decisions, and measuring expectations through organised, systematic feedback.” —Peter Drucker
The corporate planning activities are carrying out at the top level. they're important for the success of the whole organisation. the highest management is liable for the formulation of such plans and is prepared according to the inputs that are given to them either from the environment or the lower levels in the organisational hierarchy. The plans are generally long term and are broad based.
Q7) Explain the types of Corporate Planning.
A7) The corporate planning is of two types:
i. Strategic Planning.
ii. Operational Planning.
Strategic Planning consists of the method of developing strategies to reach a defined objective. It sets the long-term direction of the organisation during which it wants to proceed in future. according to Anthony it are often defined as the “process of selecting the objectives of the organisation, on changes on these objectives and on the policies that are to control the acquisition, use and disposition of these resources.”
An assessment of available resources is made at the top and then things are planned for a period of time of upto 10 years. It basically deals with the entire assessment of the organisation, strengths capabilities and weaknesses and an objective evaluation of environment is formed for future pursuits.
Examples of strategic planning in an organisation may be; planned growth rate in sales, diversification of business into new lines, sort of products to be offered then on. Strategic planning also involves the analysis of various environmental factors specifically with reference to how organisation relates to its environment.
The strategic planning may be carried out serial of steps that include the
1. Specifying Missions and Objectives.
2. Elaborate Environmental Scanning.
3. Strategy Formulation.
4. Strategy Implementation
5. Evaluation and Control
Strategic planning is of prime importance for any organisation as they might specify the other decisions that require to be taken.
Operational or Tactical Planning:
Operational planning, is also called tactical or short-term planning, usually, covers one year approximately. Operational planning involves the conversion of strategic plans into detailed and specific action plans. These plans are designed to sustain the organisation in its products Operational planning is done at the middle or lower level of management Operational planning are often defined as follows:
“Operational planning is that the process of deciding, the most effective use of the resources already allocated and to develop an impact mechanism to assure effective implementation of the actions so that organisational objectives are achieved.”
An Operational plan is an annual work plan:
It narrates short term business strategies; it explains how a strategic plan will be put into operation (or what portion of a strategic plan will be put into operation (or what portion of a strategic plan are addressed) during a given operational period (fiscal year).
These plans are to support strategic plans whenever some difficulty is faced in its implementation. Any changes in internal organisation or external environment need to be met through tactical plans.
For examples, there's sudden change in prices of products, difficulty in procuring raw materials, unexpected moves by competitors; tactical plans will help in meeting such unforeseen situations. The success of tactical plan depends upon the speed and adaptability with which management acts to fulfill sudden situation.
Operational planning is concerned with the efficient use of resources already allocated and with the development of a control mechanism to make sure efficient implementation of the action in order that business objectives are attained.
Q8) Explain the environmental influences on organisation and management.
A8) Environmental Influences on Organisation and Management:
Environmental factors affect an organisation in two ways:
(i) They set the limits or constraints over its functioning,
(ii) They provide opportunity and challenges. The factors themselves act as limits, which are sometimes visible and at other moments, invisible. The environment provides opportunities by way of markets for new products, etc and challenges in the form of competitors etc. We daily find in newspaper headlines about government’s new regulations, competitors, new schemes, consumer revolts, anti pollution activities of the community, trade union, strikes and so on. To deal with these groups is an integral part of all manager’s job. Such a job becomes more important the higher a manager rises in managerial hierarchy.
Q9) Define Strategy Formulation.
A9) Strategy Formulation is an analytical process of selection of the best suitable course of action to meet the organizational objectives and vision. It is one of the steps of the strategic management process. The strategic plan allows an organization to examine its resources, provides a financial plan and establishes the most appropriate action plan for increasing profits.
It is examined through SWOT analysis. SWOT is an acronym for strength, weakness, opportunity and threat. The strategic plan should be informed to all the employees so that they know the company’s objectives, mission and vision. It provides direction and focus to the employees.
Q10) What are the steps involved in Strategy Formulation?
A10) The steps of strategy formulation include the following:
Establishing Organizational Objectives: This involves establishing long-term goals of an organization. Strategic decisions can be taken once the organizational objectives are determined.
Analysis of Organizational Environment: This involves SWOT analysis, meaning identifying the company’s strengths and weaknesses and keeping vigilance over competitors’ actions to understand opportunities and threats.
Strengths and weaknesses are internal factors which the company has control over. Opportunities and threats, on the other hand, are external factors over which the company has no control. A successful organization builds on its strengths, overcomes its weakness, identifies new opportunities and protects against external threats.
Forming quantitative goals: Defining targets so as to meet the company’s short-term and long-term objectives. Example, 30% increase in revenue this year of a company.
Objectives in context with divisional plans: This involves setting up targets for every department so that they work in coherence with the organization as a whole.
Performance Analysis: This is done to estimate the degree of variation between the actual and the standard performance of an organization.
Selection of Strategy: This is the final step of strategy formulation. It involves evaluation of the alternatives and selection of the best strategy amongst them to be the strategy of the organization.
Strategy formulation process is an integral part of strategic management, as it helps in framing effective strategies for the organization, to survive and grow in the dynamic business environment.
