BUSINESS ENVIRONMENT

Unit - 1  The concept of Business Environment

Its significance and Nature, Matrix of
Different Environmental Factors. The process of Environmental Scanning, Basic
Philosophies of Capitalism and Socialism with their variants.

Unit - 2  The Politico-Legal Environment

The relationship between Business and Government
in India, An introduction to some important business laws like MRTP, Industries
(Development and Regulation) Act, FEMA, SEBI, the competition law, The
Changing Dimension of these Laws and their impact on Business.

Unit - 3 The Economic Environment

Strategy and planning in India. The concept of mixed
economy, The public Sector- and the private sector and their changing Roles. The
Industrial Policy in India in recent years. The new Economic Policy- Liberalization,
Globalization and privatization and their impact on businesses, The Monetary Policy
and Fiscal Policy and Union Budget as an instrument of growth and their impact on
business. Foreign Trade Policy.

Unit - 4 Socio-Cultural Environment

Salient features of Indian Culture and Values
and their Implications for Industrialization and Economic growth, New Demand for
Consumer Industries; theory of Consumerism, Development of Business
Entrepreneurship in India, Social Responsibility of Business, Policy for Research and
Development in India. The Problem of Selecting Appropriate Technology. The
Multinationals as a source of Technology.

                                                                    Human Resource Management

Unit - 1 Introduction

Nature, Functions and Importance of Human Resource
Management. Development of Human Resource Management. Contribution of
Industrial Psychology. Organization of Human Resource Department, Human
Resource Policies. Procurement: Human Resource Planning – Quantitative and
qualitative dimensions; Job Analysis, Job descriptions and Job specifications. Sources
of recruitment, Selection process – Tests and Interviews, Induction and Socialization.

Unit - 2 Training and Development  

Concepts and Importance. Identification of
Training Needs. Types of Training, On-the-job and Off-the-job methods of training.
Designing of Training Programme. Methods of Executive Development.

Unit - 3 Performance Management System 

Concept and Objectives, Methods of

Performance, Appraisal; Job changes – Transfers and Promotions; Employee-
counselling. Compensation and Management: Components of Compensation,Performance Linked Compensation.

Unit - 4 Employee Health

Employee Welfare; Social Security, Emerging Horizons
in HRM, Human Resource Management and Information Technology, Business
Process Reengineering, Downsizing and VRS

                                                                              BANKING OPERATIONS MANAGEMENT

Unit - 1 Indian financial & Banking system

Financial sector reforms in India,
RBI – role, functions, monetary policy and credit control, commercial banking in
India, Regulatory Environment for commercial bank in Indian core banking.

Unit - 2 Operational Aspect of commercial banks in India

Relationship b / w Banker and
customers, Types of customer a/c, Cheques, Endorsement, Presentment, Dishonour,
Rights and liabilities of Paying and collecting Banker, Time Value of money –
calculation of interest on loan & deposits, EMIs, Present Value, future value and loan
Amortisation.

Unit - 3 Negotiable Instruments  

Bills of Exchange and Promissory notes, Rights and
liabilities of parties, Bills discounting and purchasing, ancillary Services of the
Bankers.

Unit - 4 Employment of funds 

Financial statement analysis, Types of
securities, mode of creating charge, Bank guarantees, Asset – liability management in
commercial Banks. Basel norms

                                                                               Management Information System

Unit - 1 Foundation of Information System 

Introduction to system, its types and
characteristics Introduction to information, fundamentals of information systems,
Solving business problems with information systems, Types of information systems,
Effectiveness and efficiency criteria in information system.

Unit - 2 Management Information Systems 

Definition of MIS, Concept of an MIS, Structure
of MIS, MIS verses Data processing, MIS & Decision Support Systems, MIS &
Information Resources Management.

Unit - 3 Concepts of planning & control

Concept of organizational planning, The Planning
Process, Computational support for planning, Characteristics of control process, The
nature of control in an organization.

Unit - 4 Applications of IT in Business

Internet & e – commerce, Internet, Extranet &
Enterprise Solutions, Data, Information, Database Management System, its
advantages, Concept of Data Warehousing and architecture, Information System for
Business Operations, Information System for Managerial Decision Support Security
& Ethical challenges, Planning & Implementing changes, Advanced Concepts
Enterprise Resource Planning, Supply Chain Management, Customer Relationship
Management and Procurement Management.

                                                             Business Communication and Office Management

Unit - 1 Communication

Definition, main features, classification of communication, barriers
to communication. Typing and Duplicating. Introduction to the essentials of business
communication: Theory and Practice, Citing references, and using bibliographical and
research tools. Writing a project report, writing reports on field work/visits to
industries, business concerns etc. business negotiations.

Unit - 2 Communication: Oral & Written

Oral & Written (Meaning, Advantages/Disadvantages, Types)

Summarizing annual report of companies. Writing minutes of meetings. E-
correspondence. Spoken English for business communication, making oral

presentations; Correspondence: handling correspondence, drafting correspondence
(types and essentials of letter writing.)

Unit - 3 Office Management

Functions of a Modern Office. Office
Manager – Job Analysis. Office accommodation and layout. Office environment.
Office Reports: kinds of reports, preparing a good report. Record Management:
Classification; filing system; Indexing. Public Relations:

Unit - 4 Office automation

Machines and equipment used. Computers: application and
advantages. Office Information Management: definition, difference between
information and data, process. Office systems and procedures and flow of work.
Personnel Management: Office Personnel relations, Office supervision, work
measurement, standards of performance and control.