Unit 1: Introduction
Concept: Need for Study, Managerial Functions – An overview; Co-ordination: Essence of
Managership, Evolution of the Management Thought, Classical Approach – Taylor, Fayol, Neo- Classical and Human Relations Approaches – Mayo, Hawthorne Experiments, Behavioural
Approach, Systems Approach, Contingency Approach – Lawerence & Lorsch, MBO - Peter F.
Drucker

Unit 2: Planning
a. Types of Plan – An overview to highlight the differences b. Strategic planning – Concept,
process, Importance and limitations c. Environmental Analysis and diagnosis (Internal and
external environment) –Definition, Importance and Techniques (SWOT/TOWS/WOTS- UP, BCG Matrix, Competitor Analysis), Business environment; Concept and Components
d. Decision-making – concept, importance

Unit 3: Organising
Concept and process of organising – An overview, Span of management, Different types of
authority (line, staff and functional), Decentralisation, Delegation of authority Formal and
Informal Structure; Principles of Organising; Network Organisation Structure

Unit 4: Staffing and Leading
a. Staffing: Concept of staffing, staffing process b. Motivation: Concept, Importance, extrinsic and
intrinsic motivation; Major Motivation theories - Maslow’s Need-Hierarchy Theory; Hertzberg’s
Two-factor Theory, Vroom’s Expectation Theory. c. Leadership: Concept, Importance, Major
theories of Leadership (Likert’s scale theory, Blake and Mouten’s Managerial Grid theory)
d. Communication: Concept, purpose, process; Oral and written communication; Formal and
informal communication networks, Barriers to communication, Overcoming barriers to
communication.

Unit 5: Control
a. Control: Concept, Process, Limitations, Principles of Effective Control, Major Techniques of
control - Ratio Analysis, ROI, Budgetary Control, EVA,PERT/CPM.
b. Emerging issues in Management