Jiwaji University, Madhya Pradesh, General Semester 1, Business Communication Syllabus

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Unit - 1 Introduction to Communication

1.1 Meaning Importance and process of communication

1.2 Objectives of communication

1.3 Need for communication

1.4 Barriers to communication and Essentials of effective communication

Unit - 2 Media and Types of communication

2.1 Media and Types of communication

2.2 Verbal and Nonverbal communication

2.3 Formal vs. Informal channels of communication

Unit - 3 Techniques of group decision-making

3.1 Techniques of group decision making

3.2 Committees Meaning Essentials Advantages and Disadvantages and Types of Committees

3.3 Conferences Meaning Essentials Importance and difference between conference and committee.

Unit - 4 Tips for clear writing

4.1 Tips for clear writing

4.2 Drafting of effective business letter

4.3 Kinds of business letters a Esquires and Replies b Order and their execution c Complaints and Adjustment d Collection letter e Sales letter and Memo.

Unit - 5 Drafting of Notice

5.1 Drafting of Notice Agenda Minutes

5.2 Report writing

5.3 Speeches and Presentation Interview and Modern technology of business communication

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Other Subjects of Semester-1
Business mathematics
Financial accounting
Business organisations
Management principles and practices
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